Sage 50 Accounts

Hello All. I currently using attempting to make our staff's lives easier by allowing them to run Sage 50 Accounts as an administrator buy using Microsoft Intune Endpoint Privilege Management. I need to configure an elevation rule that applies to the Sage…

Hi, We are having an issue ever since upgrading from v24 to v28 (and now v29) that we will receive a message saying "Your Connection to the Sage Data Service has been lost. The application must now exit". The errors seems to be random no matter what…

We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…

We have a healthy annual fixed asset budget which requires regular monitoring and the preparation of reports appropriate to the level of management. We use advances departments in depth and the system allows for budgets to be applied to the fixed asset…

Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…

We have over the last few weeks started to get issues with Sage needing to be reindexed every week. The data is on a dedicated server PC running Windows 11 with a SSD We only have around 15 users. None use the cloud option, all work directly from our…

When invoice is placed in dispute, normally "d" appears alongside it, however for some my customers and suppliers it disappear when invoice is partially paid. It should show "dp" , however it only shows "p". When I go to disputes, the reason is there…

Since version 21 I have continually contact support and the software writers about the question I raised with you. Personally the new read Only user defeats the object in that many businesses have several users on the software at the same time and all…

Having used Line 50 as our 'back-office' system for 18 years we tried to find a CRM that would seamlessly integrate with it and endded-up creating our own. We having been using our system for over 18 months and, as well as standard CRM functionality,…

Has anyone experienced any data loss in upgrading their Sage 50 cloud Accounts to V28? We run a multi user, multi company license and have experienced in three of our companies that we had lost data. Two companies was approximately a weeks worth but another…

We have Sage 50cloud Accounts v27.2, and 'Quotations' isn't visible in the navgation bar - is this right? I understand that there is a difference with how quotes can be converted in the Pro version of Sage - but any documentation I can find online seems…

Hi, I have set up one PO for a job on Sage, and this is for a range of items over the life of the job. I get partial deliveries of goods from the PO on a daily. As a result, I might have numerous goods marked as delivered but these will be invoiced…

With the new changes to the Sage ID, does this mean that Sage Drive will stop working completely for older versions, regardless of their licence? More specifically, will you have to be on Sage 50cloud Accounts v27.1 to get the data synching features in…

Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…

I have been asked to print out reports for meetings. This report specifically is for SOPS - printing out an itemised quote list. I usually enter an "M" Message line on the first line of every quote which I input the customer's enquiry reference. I sometimes…

Hi Everyone, My company has received a refund from the bank for the incorrect exchange rate for international payments. Could you please advise where is the best place to allocate it for? Also, my company receives cashbacks for the credit card transactions…

Hi I want to raise a credit note for goods sent out that ended up being faulty. The goods will never return to stock. I want to raise the credit note against the stock code in order to show my profit correctly. How do I raise a credit against a stock…

Hi, my Sage 50 accounts has just started freezing intermittently over the past 2 weeks. Despite many many hours on the phone and after lots of investigations by Sage support...I'm still having problems. It appears to be more on free text fields rather…

Hi All I have identified an issue with allocation of Purchase Payment on Account (PP) to a Purchase invoice (PI) in a Cash Accounting environment. Scenario; Payment is posted (before the Invoice) as Payment on Account with Tax Code T1 Sage calculates…

The company has bought a new PC for a user and 46 of the companies on Sage Drive need to be added to this PC. They're currently taking ~10 mins to add each including entering encryption key and waiting to connect so to do all 46 will take around 7/8…

I've used Sage for years, and have a tiny bit of self taught experience in Report Designer. I'm looking to plug the holes in my knowledge but can't find a book or anything like that online. Can anyone recommend a good way of getting training in report…

Please help me get the drop down links with names of suppliers and things like details or ref list to come back like everybody else’s. It does this with everything that has a drop down box. Why and how can it be fixed?

Any idea how I'd be able to run multiple p&l reports at once or even just speed up the process, because at the moment if you were to run a p&l for 2 departments, sage would automatically just combine them together into one report. What I need is for…