• Direct Debits and Credit notes

    Has anyone found a way to include Credit Notes / overpayments when using Go Cardless Direct Debits? We issue more than 600 Requests for Payment, but Sage does not appear to automatically include the credits
  • Sage50 Go Cardless: Bad Email Address Issue - Blocking Import of Settlement Transactions

    Hi, I have a client who has the following scenario and issue: They sent out mandates from the Go Cardless website. One particular customer responded and signed up. The customer signed up but mistyped her own email address, adding an extra dot in the…
  • Go Cardless Mandate Errors

    FormerMember
    FormerMember
    Hi, Within Go Cardless i have had a failed payment from a customer who then requested to change there details. I cancelled the mandate within Sage and set them up again. The DD status says active but is not letting me retake the failed payment as an…
  • Notification when client has setup GoCardless

    We have recently upgraded to the fully integrated GoCardless, which is not as good as the add on. My question is, why don't we get a notification when the client has completed the mandate and can this be changed so we get one? Regards Dave
  • Go Cardless collecting multiple payments

    Hello, I've recently set up the sage Go cardless integration and discovered that it's not possible to collect payment for multiple invoices, say for one month, in a lump sum. The system generates a payment request and email for each individual invoice…