Sage 50 Accounts

Has anybody else come across this error intermittently ? We sometimes get the error after accessing SDO after 8 hours or so of non use. Running the same script again immediately works fine. The data path is on the local C drive. Makes me wonder if the…

I've searched - I really have - but I can't find an article that explains the error code I've got on my data "VAT ledger record index has invalid ID" I recently set up on a new computer, had hell trying to reconnect to the remote data and so had to…

I've been running Sage 50 Accounts on a Windows 10 network successfully for many years (from V26 to V29). A few days ago, I discovered I could not access the data on my "server" from my laptop. I get the error message "It's not possible to contact the…

Hi, We are having an issue ever since upgrading from v24 to v28 (and now v29) that we will receive a message saying "Your Connection to the Sage Data Service has been lost. The application must now exit". The errors seems to be random no matter what…

I have a customer who is currently running SAGE 50 accounting, when she runs the trial balance report in Excel via a plugin, she gets the following error..... Any suggestions welcome.

We have over the last few weeks started to get issues with Sage needing to be reindexed every week. The data is on a dedicated server PC running Windows 11 with a SSD We only have around 15 users. None use the cloud option, all work directly from our…

Hello, I have some issues with Sage 50, and long story short, I think I need to input provously deleted invoice due to an error. In May 2020 Sage came up with an error for 2 invoices back from 2014 and 2016. I have managed to delete those and Sage…

Hi All, All our users of Sage V28.1 are having the same error when exporting invoices or Sales orders to Email or Export (PDF). We have removed the images from the report and reduced the two images that we have in the reports into KB size one is 166KB…

Evening all. I hope someone can assist me. I use Sage every day- I used all day on Tuesday, and backed up at the end of my day after checking data and there were no errors. Started again this morning and all was fine. When I reconciled a bank statement…

Hi all, I have a customer that have been using Sage 50 and my custom program for few years and its working perfectly. Until recently the customer upgrade from v25 to v26, now my custom program is not working because of connection problem. The error…

We have three companies in Sage 50cloud Accounts Professional. Two were set up some time ago, and the third one in the last year. We import purchase invoices from a third party programme called Synergist which also has three companies to match Sage, and…

Hi, Hoping someone may be able to enlighten me. A client has had the following error occur twice in the last week and, although the recommended fix works to clear it, I want to understand what they are doing to make it happen. It is a pain because…

HI, is Sage Drive completely down or is it just me? I've checked https://trust.sage.com which does say the service is unavailable but I have not been able to get online for over a week! I cannot find any alerts or announcements , I'm getting no response…

Has anybody else had any issues with a recurring error? We updated our Sage to the latest version and have had no end of issues. We backup our data every night through a remote backup and every morning when I log in I get a notice to say we have an error…

Hi, My Sage accounts suddenly stopped letting me access it by saying it has a problem finding a valid registration? Initially I could click open accounts but now it has the option of close accounts or update license - but when I click update license…

We are having issues connecting to Sage Drive. At first the error message was : Your Sage Accounts data is out of sync with the data held on Sage Drive. Sage Accounts will now close to allow the current Sage Drive data to be downloaded. Your…

Recently we have had a few cases where only one sales order is highlighted to be printed but when print is clicked, multiple sales orders print. This only happens on one particular computer on the network. We have asked Sage and they don't know the…