• Filing a VAT return but the previous VAT return back up wasn't loaded

    I am just about to file a VAT return to realise that the previous back up hadn't been loaded since the last VAT return. I know have two months worth of VAT returns on Sage 50, however one has already been filed. I need to file this months VAT…
  • Using back up manager to backup to a mapped drive

    Is it possible to use backup manager to schedule the backup to a mapped drive on our network?
  • Sage Backups

    I have set up scheduled backups and have noticed that they are smaller than when I do a manual backup. I have checked and can confirm that I have made the same selections in both the scheduled and manual backup (accounts data), but there is around a…
  • Settings folder data path on C: - backup manager lists an extra company data folder - Is it this settings folder?

    Hi I have a single user, 2 company version of Sage 50cloud accounts installed. On installation I chose to have the 2 companies installed on my D drive. I notice in 'About' that 'settings' (for both companies) are stored on the C: drive in c:\programdata…
  • Sage Backup Intermittently Working

    I've got an issues with Sage where it sometimes runs the automatic backup and other times doesn't. Doesn't appear to be any reason why the backup doesn't run. Does anyone have an idea of what to check?
  • Client - server backup warnings

    We have a setup whereby we have a Data service installed on a server (lets call it server A) and the UI used on another server (lets call it server B). The UI works fine, and server A performs a nightly data check and backup without issue. However…
  • Partial backup and restore

    Hi, I want to restore just 1 years data from consolidated backup having 9 years data? The backup has a history of 9 years and the files are so heavy that it keeps on corrupting data. I want to backup the data in segments of years and restore only what…