• Entering previous years

    I need to enter my accounts from Jan 1, 2017 and get them up to date. I have spoken with someone on chat but they say the only way I can do this is import but that implies I have the information to import and I don't. I only have bank statements. I…
  • interest charges

    I am new to sage accounting...i would like to process and bill out interest charges on my outstanding receivables. I can't find where/how to do it. Any insight would be great. thanks
  • Différence entre Bilan et GL

    Bonjour, Tout à coup, je me retrouve avec un solde différent pour mon compte bancaire: le livre de caisse est égal au bilan mais pas à mon GL. Tout était ok hier matin, je ne comprends pas. Le bon montant est celui du grand livre. Quelqu'un peut m'aider…
  • Gift Cards

    Could anyone tell me how they process gift cards in Sage Accounting? I tried to do it the way I did it in Sage 50 but I cannot post to a liability account on a Sales invoice. I set up a " bank" called Gift Cards so when goods are purchased with a gift…
  • Bank Feed Transactions showing up reversed

    I am working with a new daycare startup and we started using Sage Accounting software in December. While setting up the books I linked the bank account so we could start using the bank feeds but since the bank requires 2-step verification it was preventing…
  • Recording Quarterly HST

    I have Accounting start CA and used to have Sage Accounting 50. I print out the amount owing for my quarterly HST but I cannot seem to record the amount I charged on HST sale and the HST paid on purchases in this new system for my quarterly payment to…
  • GST/HST no longer an option on my invoices for 2024?

    I've suddenly run into an issue this year when trying to create invoice's and put in the GST/HST. The system is not offering this option yet it is set up in my business
  • New User Validation failed

    Hello, I am having an issue trying to create a new user. Once I send the invitation and they try to accept it they are getting a message that says "Validation failed : Business has already been taken" What does this mean and how do I add another…
  • carte cadeau magasin

    bonjour, j ai achèter une marchandise chez un magasin , j ai ramener quelques pièces pour les retourner , le marchant propose seulement le remboursement sur carte cadeau du magasin , au niveau comptable comment faire !
  • Modifier les montants de taxes dans la facture (montants différents de ceux calculés)

    Bonjour, je cherche le moyen de modifier les montants de TPS et de TVQ directement dans la facture. Avec le MEV dans les restaurants et les bars, j'ai seulement le montant avant taxes, la TPS et la TVQ, mais dans le montant avant taxes, il y a des éléments…
  • Recording Payment with a discount

    When recording a payment and applying a discount, the message "remaining balance must not be less than zero" pops up on occasion. I know it is most likely a partial cent that isn't seen on screen but it is quite frustrating to have client accounts open…
  • I have posted a customer receipt from the invoice itself AND via the Create button in the bank account. How do I correct this?

    I have posted a customer receipt from the invoice itself AND via the Create button in the bank account. How do I correct this?
  • Unable to match imported Bank transaction

    I am unable to match an imported Bank transaction (cheque that has cleared) to the vendor invoice that was created. I have never run into this problem and can't figure out what the problem is. The vendor invoice is dated 09/30/23 and appears in the…
  • How do i get rid of 2-step verification on business accounting?

    Since I added the 2-step verification, I cannot get my associate into our accounting system. I need to get rid of it. How do I do it?
  • Uploading Sales Invoice with Multiple Lines (Intacct)

    I am trying to upload a sales invoice with multiple lines as a CSV file, however each lines is coming out as its own separate sales invoice. FYI - I am using the same document number for each line, assuming that would mean each line would go to that…
  • paiement fournisseur

    bonjour, J'aimerais avoir une petite formation pour comment payer mes fournisseur directement dans Sage s.v.p. Je trouve rien pour le moment
  • sales taxes

    why do my US guests have a zero rated 0% sales tax and I cant change that.. help i need to charge them 13% HST on lodging accommodations.
  • How do I change the name on a customer invoice that was converted from a sales order?

    I converted a client sales order into an invoice , the customer name needs to be changed to their sister company . Sage is saying that I cannot do this , is there a way around this?
  • PrePaid Insurance

    Our yearly Insurance for our fiscal year October 1, 2023 to Sept 30, 2024 is a total of $4000.00, that is paid in 3 instalments ($1333.33) on Oct 1, Nov 1, and (1333.34) Dec 3. In previous years, our old accountant (now retired) had set up a reoccurring…
  • HST postings

    I am a new user. I want to use the new entry window to post a payment to the HST account but it is not accessible on the list. Any suggestions would be appreciated/.
  • Cannot login--- says account blocked--- contact business owner...

    I am the business owner and the chat with support says "disabled". Not sure whats going on i need to log into my account to invoice customers!
  • Only one side of journal entry showing

    Having opened 2 new (savings) bank accounts, I created a journal entry to transfer an amount to each from my chequing account. However, the chequing account balance reflects the proper amount after the transfers, but the new accounts still show a zero…
  • quel grand livre

    J'ai loué une remorque pour la fin de semaine. Dans quel livre dois-je entrer cette dépense?
  • GST Payable on deductions

    I am an egg producer. On my receipt I get paid for my eggs. Then there are deductions, one for egg levy, and one for shipping and handling. They both have GST charged on them. This GST is an ITC. How do I set that up. For instance Eggs $1000.00 GST…
  • Error Message when trying to Post payments on accounts from Customers

    Do anyone know why I am getting this error message when trying to post a payment on account from a customer? Payment on account raised by user This field is required.