• Verification code - randomly being sent

    Hi there So I logged in yesterday - uploaded some banking data. Closed out a couple hours later. I have since then received a text notice - twice - from my bank - sending me a new verification code. Like the system or someone is in the account and…
  • Connection to RBC bank lost

    My Sage Business Cloud Account was connected to my RBC bank account successfully for 6 months until just recently when Sage is now asking me to re-enter the credentials to authorize the connection. When I do that, it loads up a Plaid popup asking for…
  • Banking

    I have tried several times to link my banking and nothing happens....Did anyone have an issue connecting to their banking?
  • TD bank connection issue

    I’ve decided to switch from QuickBooks to Sage Business Cloud. I want to like it… but I can’t connect my TD bank account to the accounting software. It doesn’t even give me an error, just says “something went wrong” after I type my security code.
  • Linking my bank

    When I try and link my bank Sage says it needs access to all my accounts when I just want to link my business account and business credit card. Any idea on how to link only the accounts I need?
  • Servus Credit Union Bank Feed Issues

    I have had numerous problems with the Servus Credit Union bank feeds. They do not offer a Excel or CSV bank statement which is ridiculous. However, I was able to connect the bank feeds easily for two smaller accounts. The larger accounts I was unable…
  • Connecting PayEdge ( Formally WayPay)

    I am trying to figure out why I cannot connect our Royal Bank PayEdge account (formally WayPay) to Sage accounting. I keep getting an error code when I am prompted for the Sage login information from PayEdge. The SAGE company is set up as shared and…
  • When to enter a Dec 2022 sale, paid by cheque but cheque is deposit in January 2023

    Hello I need to enter a Dec 2022 sale and paid by cheque on Dec 23, 2022 but it was deposited on Jan 12, 2023. Do I enter the payment on the date the cheque was make, or do I enter it on the date the cheque was deposited? Thank you in advance. …
  • Adding a Paypal account in Sage Accounting Start

    Hello, How should I add my PayPal account (in which i receive customer payments) to the banking section in Sage Accounting Start? I've been trying to find simple instructions on how to do it correctly but without any success. For example, what should…
  • Credit Unions - Island Savings specifically

    I am trying to connect Island Savings Chequing or Savings and keep getting Sorry something went wrong - talked to support. Went through every option she could think of. I tried a few others - even called the bank to see if they had heard of anything with…
  • Importing bank Statements for RBC

    I have looked at the RBC - Royal Bank of Canada and have tired to find the OTX download to use in Sage Accounting. Has anyone used RBC to download the statement I can only get a PDF file?