Sage Accounting Canada

I have two recurring 'other payments' set up to recur every 2 weeks however the system is not generating the recurring payments. I have checked my settings and it is set up correctly; you can even see the recurring symbol below. Has anybody run into this…

The Trial Balance and GL are not balancing. I have contacted Sage through chat about this problem on 3 occasions in the last few weeks and keep getting the same response that the engineers "are working on it and there is no timeline for it to be fixed…

Hi, I need help in a bit of a hurry. I have entered several vendor bills using the incorrect ledger account. Do I have to unallocate all of them and re reconcile? The instructions say it can be done just through banking but I can't see a way to access…

I have had numerous problems with the Servus Credit Union bank feeds. They do not offer a Excel or CSV bank statement which is ridiculous. However, I was able to connect the bank feeds easily for two smaller accounts. The larger accounts I was unable…

Hi, Im triying to update Contacts using the API and Im getting the next error: "validation" : { "errors" : [ { "field" : "tax_number", "message" : "must be blank" }, { "field" : "tax_number", "message" : "Format must match '123456789XX1234 (15 characters…

Hi everyone, Has anyone else experienced issues where they get kicked out of the software for no reason. I believe there were issues with invoicing and suppliers but that these were rectified 25 days ago, and yet I am still getting these errors…