Sage 50 Canada

Hello I keep getting this banner when i go to send email invoices: "This release of Sage 50 will stop supporting Invoice Payments in 26 days. You must upgrade to the latest release to use this feature" I go to the "help" menu, click on "Check for…

What is the reason that it is costing $500 for updates in addition to the Annual fee we pay for our Sage subscription?

I understand that you cannot downgrade from Premium to Pro. I have a question about this. Now if I do not purchase the 2024 Premium .. and I have been a Premium user all along, and purchase the 2024 Pro version does this mean I have to start a new company…

Since I installed the 2024 update my service plan appears to be downgraded, I can no longer copy bills or use credit notes. I just get a pop up telling me I need to upgrade my plan however it worked just fine before the update?

Upon updating my Sage 50 Acct Edition to the 2024 Version I get a warning that my date files are on a cloud server and therefore there WILL be issues with the data files that Sage staff will not be willing to solve or help. I find this a bit disconcerting…

I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?

where do I get the download? Thank you

I need to re activate my account. I beleive the probleme is my CC expiry. I simply need to update it, but am unable to speak to anyone or find anywhere to to so

Hi, Anyone else experiencing that that they have to connect everytime to Gmail to email a paystub on a Payroll run? It was annoying for a staff of 15 to hit click 15 times for the paystub to be emailed. I can only image what a larger organization would…

I have Sage 50 Canadian edition on my work computer and share it with a client remotely. I recently updated Sage on my computer and now it won’t work on my clients computer and there is no option for them to update. They get the following error message…

Our company manages more than 10 entities by using sage 50 Canadian version. before, I had to update one by one. is there a way to update new version only once?

Sage 50 appears to be using an older version of microsoft.data.odata.dll in it's latest release (2022.2), which makes it vulnerable to a Denial of Service attack. Is there any plan for an upgrade to v5.8.4 or higher? Location: c:\program files (x86…

I purchased Sage 50 Canadian at Staples last November as my subscription was coming due for my Sage Subscription and I wanted to move to a purchased product. When I phoned to register it, I was told that I needed to keep my subscription until after I…

I have tried to call Sage 50 CA as I am trying to get the new year payroll information set up so I can do the payroll for 2021. I type in all the information sent and it keeps telling me that my information is wrong. I can't get to anyone, or anyone online…

I downloaded the update for Sage 50 2021.0 to 2021.1 and it downloaded it, but when I opened the program this morning the files will not install. I know this is the payroll update and I have already closed the books for 2020, How do I get it to install…

I have Sage 50C Premium 2021.0 - a product update has been automatically downloaded and ready to install. It has an "Install Now" button to click on but I don't want to install right now, and I am stuck on this page. There is no option to close the box…

I have been trying to relocate my Sage 50 Pro ver 2017 release 2 to another computer.. My installation file works for the 2017 version but the updates (to rel 2 ) are no longer available. Is there any way to obtain them without purchasing a new copy?

My subscription seems to have gotten out of hand. I have Sage 50 Premium 2020 and i have somehow upgraded to Sage50cloud. I no longer do payroll so I will call and downgrade to no payroll. My biggest question is do i need the service plan? i will be subscribing…

Trying to get update..says it is downloaded and when you turn off and turn on will update..has not happened and tried several times...this has never happened any suggestions?

I installed the most recent update, however every time I shut the program down it says that the update is ready to install...again and again and again. So each time I click install and close the program, and every day it says the same thing when I shut…

Can't seem to find any info..

I have been having lots of issues since the updates last week, and after gone through numerous phone calls with Sage Support, I had no luck of getting my issues fixed, instead, it's one after another without any help. So I am posting here, hoping anyone…

My software automatically installed the update on both my office desktop and my home desktop. When I try to open files it goes through the updating process and then says “Unable to open company file”. I have tried turning off all security systems, per…

I have a registered and activated version of Sage 50 Pro which is 2017.0. I neglected to get the updates when they were available. Does anyone know where or how I go about getting the updates? I understand there may have been at least 2 perhaps 3. Thanks…

I just setup a new computer with my Sage 2018 version. My files won't transfer over because my old computer had the 2018.1 update. Where can I find this update? Or how can I bypass this to access my accounts? Any guidance is appreciated, thanks. Also…