• Import from Quickbooks

    Hi I apologize if this has already been asked. I looked but the only info I found was from 10 years ago. I am getting a new client whose previous bookkeeper uses Quickbooks. Is it possible to import the Quickbooks data to my Sage 50? If so, how? Thankyou…
  • Unhandled Exception Error

    Has anyone fixed the unhandled exception error when entering purchases or sales?
  • Duplicate .dat file for Supplier Direct Deposit upload

    Every time I upload a file for Supplier Direct Deposit, it creates 2 files: One with the name I created for the file and the other with the creation number. Example file #1 would be APDIRECT - John (this is the file I named and saved) and File #2 would…
  • files saved on iCloud not compatible with Sage

    Uploading a backup file I saved on icloud (in error!) Any one have a clear, step by step on how to move it so Sage can open it?
  • one drive save locations

    can someone tell me why sage isnt able to use cloud storage? especially now that every single file is cloud storage if you use onedrive, there is not a single folder on any computer I own that saves only locally, which, with the new 2024.0 update now…
  • Sage import for multiple company codes

    I import a CSV file for daily deposits. I import for over 30 different companies. The company codes consist of all numbers, all letters or a combination of letters and numbers. Our current code is for company codes that have numbers only: sComp…
  • I need some help resotring from backup. It gives me an error saying a required file is missing.

    I need some help resotring from backup. It gives me an error saying a required file is missing. Could someone assist me please?
  • Sage50 Premium Accounting - Remote access not syncing

    Hi all I have Sage50 premium accounting version 2024 installed on both my work laptop as well as the office desktop. I have been using one account to sign in on both computers to access the company file, allowing me to access the company file remotely…
  • Moving Sage data from the cloud

    So, is there a way to move a client's data from their Sage Cloud account to Sage 50 Accountant version on our server (We are an accounting office that does bookkeeping for clients)
  • Integrity Summary inconsistencies A/R Prepayment account, Vacation pay, and Deposit Acct.

    Hi there, Our sage has multiple data inconsistencies due to high turnover in the office and having office staff attempt the bookkeeping. Due to this, i'd assume many incorrect entries have been made to cause so many inconsistencies. TOTAL DEBITS Data…
  • Data base engine error

    Is anyone else being asked to pay $900 plus on top of Client care to clean up error history??? Seems fishy to me. I just had 2023 installed and it was working and now i moved my computer to my desk it is not working. But....they can fix it in 2 hours…
  • Can't open program

    I can not open one of my Sage accounts. I received the message"Sage 50 Accounting cannot open the database because the database engine reported an error" Does anyone here know how I can fix this issue? Thank you! Betty-Ann
  • open file from restore

    Hi I start using Sage 50 Two days ago and I don't know anything about Sage. I download a back up for first time and I wanted to work on it but when I opened it from restore back up sage gave me that message file already exists, Do you want to replace…
  • Using a file on 2 devices

    When using a file on 2 different computers, should we select 'open the last company I worked on' or 'connect to a shared company'? One of our staff mostly uses our Sage files for all bookkeeping and reconciliations while another team member uses it…
  • HST Import - Line 7 does not contain compatible tax information

    Hello! I've seen this asked several times here, but everything we've tried related to previous answers, has not helped. We are trying to import an .imp file that has been exported from another program. When importing, we keep getting an error code…
  • CSV for Import General Journal

    I'm a new user with sage 50 Accounting Canada ed, i would like to ask if there anyone could share csv form to import for general journal. Thanks
  • Error message: 'this file is being used by another application'

    I am trying to 'restore' my company file with backup on a USB. When it asks what company name/file I want to restore to, and I enter the company name that is on my PC, I get the above message and am unable to proceed with updating the Company's current…
  • Mark Customers Inactive IN BULK

    We've got 10,000 unique customers in our company and I'd like to mark many of them inactive. I can't seem to do this with export / import to excel and there is no column for active / inactive and can't seem to do this from the customers module. Seems…
  • how can i delete a company

    Ensure you aren't logged in to the company you want to delete. Whilst logged in, click File, click Delete Company then if prompted enter your password. Select the company you want to delete, click Delete Company then click Yes. Click OK then click…
  • shared company

    We are continuously losing our little cloud with checkmark that we are sharing company and I end up with staff working on three PC's and nothing gets shared. at present we are only working off one PC because no matter what we do we cannot get sharing…
  • [Happened Again] - Old version of Simply (2007) - Accounts payable related items not working (make other payment, make payment, etc) all of the sudden

    EDIT - See update at the end - Got DButil to load but now don't have the System Admin password... So it appears the same thing that happened to me 6 years ago is happening for another company and I can't seem to fix it. I found this old thread I…
  • Moving data from a shared drive to a stand alone computer in Sage 50

    I have just purchased a new laptop that i would like to transfer my Sage 50 accounting program to. at the same time, i would like to store my data on the laptop. the program is currently running on an old desktop computer and the data is stored on a shared…
  • Sage 50 Premium vs Sage 50 Accountants Edition

    Sorry if the following seems basic - I am new to the world of Sage having been a QuickBooks user for years. I have been asked to assist on a project where the client is currently using Sage 50 Premium. The Sage file is stored at the company location…
  • Backup

    Hello, I have been using Sage 50 Canada for about 3 years now and have never had this problem. When I to backup my files the backup screen just sits there and then just disappears. I cannot do a backup, I have tried backing up to different drives as well…
  • Data Inconsistencies

    I have run into this issue before and was able to fix it, but can't for the life of me remember how... I'm hoping someone can assist. My Sage 50 Canada (2023.2) file has data inconsistencies. Debits and Credits don't balance. It's not in the A/R or A…