• How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Data base engine error

    Is anyone else being asked to pay $900 plus on top of Client care to clean up error history??? Seems fishy to me. I just had 2023 installed and it was working and now i moved my computer to my desk it is not working. But....they can fix it in 2 hours…
  • Using a file on 2 devices

    When using a file on 2 different computers, should we select 'open the last company I worked on' or 'connect to a shared company'? One of our staff mostly uses our Sage files for all bookkeeping and reconciliations while another team member uses it…
  • Transaction Data Import

    I'm installing Sage 50 Premium in a Convenience Store which has a POS system. This POS system generates a plethora of reports & data, all of which is available in Excel format. The daily sales report it generates would be the feedstock for the SAGE invoicing…
  • Restoring Original File

    I started going through the Chapter 3 steps in Bihn's Bins to get used to the software. I did backups in the places the book told me to. Now I need to go back to the original file for a project for the course I am taking. The original file has all…
  • Data error. Sage 50 Canadian Edition 2021.1 Advanced Check & Repair tool cannot adress the issue. data table TBRTR

    I am using Sage 50 Canadian Edition 2021.1 I used "open as an admin" to open the sage program. I am in the single-user mode and logged in as a system admin. I have some issue that cannot post into a future date. cannot add departments in payroll. when…
  • Recent synchronisation issues

    Hi Recently, mainly since 2021.0 installation or shorlty after, we are ofter experiencing issues while we are working on Sage. This mainly reocurs when we either submit an invoice or close Sage. Sage Drive Synchronisation pop up is showing and it…
  • Try to backup but it give message that file exceed 2GM max that sage can do.

    Try to backup but it give message that file exceed 2GM max that sage can do. whent to the file and i can see 2gb file called errolog.txt. what should i so ? Thanks
  • microsoft 365 is not uploading

    365 SOMETIMES creates a backup and other times does not. I have disconnected then connected again, go through all the prompts and still no current backup when i log onto office.com what the heck am i doing wrong??
  • Simply Accounting Cannot Connect to Connection Manager

    FormerMember
    FormerMember
    Please I cannot start my Simply Accounting Set up. It keep telling me cannot connect to Connection Manager. What should I do. Will Need an URGENT ASSISTANCE
  • How to add an item to a particular category through SDK

    I want to add an item to Sage 50 through SDK. In Sage 50 I added some category and I need to add the item to that category through SDK. Is there any methods or property present in SDK to do the same?
  • Account Receivable customer mass update (IMPORT)

    I know there is an Import Record function built in to Sage 50, but I understand that it will only add customers, and not update existing customer information. Is this correct? I need to update the contact name (and addresses) for 1500 existing customer…
  • Determine if Vendor Invoice has been paid - SDK

    I need to be able to determine if a vendor invoice has been paid via the SDK. I found this older post, but wanted to see if there was any new information: https://sagecity.na.sage.com/support_communities/sage_50_accounting_ca/f/sage-50-ca-printing-emailing…
  • Sharing data file simultaneously

    FormerMember
    FormerMember
    Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…
  • ODBC Connection Access Denied (Password error)

    Since we installed the latest upgrade for Sage 50 to Version 2018.0, we are unable to connect to the simply database with our third party software using a ODBC Connection. Over the past 10 years I have always managed to make the appropriate adjustments…
  • To move Data over or start from scratch ?

    Hi everyone, We have been using Sage 50 Canadian edition for years. When we upgraded to 2017 the sales rep made many claims that were not true, Such as Unlimited numbers of price lists, when in fact the limit was 100. Also the company was started…
  • Is it possible to import employee pay into Sage using the SDK?

    Is it possible to use the SDK to import employee pay into Sage? I'm thinking it would need to be able to create paychecks but if anyone knows of a better way for employee pay please let me know. I know you can import employees but I want to take all their…
  • SDKInstanceManager OpenDatabase always returns false and has no error messages

    Hi, I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…
  • How to find log in credentials for Sage 50 database

    I am trying to go through some of the code examples in the SDK, obviously one of the first functions that runs is the database connection function. I have tried sysadmin with various passwords but I can never successfully connect to the database to try…
  • What is the process to create Purchase Orders or Sales Orders via uploading a .csv file?

    I am a new user of Sage 50. I am trying to figure out how to create Purchase Orders or Sales Orders in Sage 50 via uploading an excel file (or CSV). Any help would be appreciated.
  • SDKInstanceManager.Instance.OpenDatabase always returning false with no reason why or error message

    I have a C# application that executes a call to SDKInstanceManager.Instance.OpenDatabase to open the data file but it keeps returning false, and it does not give any error message as to why. I have the proper parameters sent because this same data file…
  • Do I need to backup Sage 50 data?

    Do I need manual backup to avoid data loss.
  • dbClient.GetConnectionInfo(szFileDir, szHost, szPort) parameters

    I'm writing an application in VB.NET to run custom queries against the Sage 50 database. I've gone through the SDK manuals, but have some additional questions while walking through the sample code. We run the connection manager on the server and install…