Sage 50 Canada

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Reversing Old Invoices

Posted By RWashington over 8 years ago

I am currently trying to reverse older invoices as opposed to writing them off to bad debt.

I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year."

The invoices dates range from 2010-2013. I took over the bookkeeping for the company in 2014, but I know they used simply before. I'm not sure why I am not able to reverse them, and the help button in Sage leads to an error page Crying

Any insight would be greatly appreciated!!

0 Richard S. Ridings over 8 years ago

What you are trying to do is change reality. I would not go about it the way you are suggesting, because to do that you will probably have to go back and restate your year end financials to the CRA and get your accountant involved to do that.

The reality is that you made the sales back then. NOW you are deeming them uncollectible. I would send them to bad debt or to allowance for bad debt if you normally wish to amortise it monthly over the year.

The reason you cannot edit something before last year is because that is the way the program is built. The program allows you to do data entry in the current and the previous fiscal years. This allows you to keep doing your work and still finalise your year end from last year.

For the help issue, there is an option on the Help menu to Use Online Help. If you turn it off, does it give you a proper help page?
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Reversing Old Invoices

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