• Installation

    How do i know which installation to use
  • Sage 50 2024

    Bonjour, Je viens de m'acquérir la version sage 2024 et je voudrai faire une installation silencieuse sur des postes clients. Pouvez-vous m'indiquer les paramètres svp ? Merci,
  • Downloading Sage50 2020 onto desktop

    Hi - I have the latest version of Sage50 Desktop on my computer. I recently acquire a new client that is a non-profit society which has their own Sage50 2020 version. They only have basic requirements - no payroll or govt remittances. It is on a CD…
  • Sage 50 Quantum 2024 - terminal server - works fine with demo company until activated then "bad key file" post activation?

    Odd problem, sage install and runs just fine on a new terminal server (windows 2022) build, installed using both change user /install or via control panel add app, same result. Once installed and before activation you can open, update and run a sample…
  • Install Sage 50 Pro Accounting Release 2020.0 v27 onto new Windows 11 laptop

    Hello, I am a volunteer at my local church, working with our finance team to upgrade our current laptop. We would like to install the current version of the Sage 50 Pro Accounting 2020 software (2020.0, v 27.00.0000.0001) onto a new laptop running the…
  • Cannot open company file

    This error message keeps popping up. Can you help me?
  • Activation Key Code Issue

    Hi there, I recently purchased Sage 50 Pro CAN care 2023. The download went fine and it accepted the serial number provided upon purchase. However, when I enter the activation code given on my customer portal account it won't accept it. An error message…
  • Server 2019 - Connection Manager crashing

    So here is an odd issue that I have been trying to solve and was wondering if anyone has any ideas This is on a Windows Server 2019 with all the latest windows updates and Sage 50 2023.1 Accountant Edition and same update for Connection Manager …
  • Can I buy an old version of simply accounting somewhere

    I am going to start bookkeeping again after a many year layoff. I was very happy with the old version of simply accounting and was hoping to find, purchase and install and older version than seems available. I am more comfortable with the older version…
  • Sage 50 2020 Download link

    May I have the Sage 50 2020 - Canadian Edition: Full Product download link? Anyone can share to me?
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Uninstalling and reinstalling Sage 50 Canadian 2018

    We moved recently and since then have been getting an error msge of Key File Missing and are unable to open Simply. Having spent AGES trying to find the answer online, it appears the best solution is to uninstall it and reinstall it. That would be easy…
  • How long should you be expected to hold for support?

    I've been on hold for support for over 4 hours this afternoon and am now holding for a third support person. This is unacceptable! If support is experiencing higher than normal call volumes everyday, then the volume is actually normal and they should…
  • Sage 50 2016 Download Needed

    I need to install Sage 50 2016 onto a new laptop that does not have a CD-ROM drive. Can I get a download sent to me please.
  • Install Sage 50 MultiUser onto Windows 10 box as server

    we need to share Sage 50 among 2 users who are using Windows 10. Does Sage 50 support installing the database manager (to allow sharing) onto one of the systems which will also be used to access the application?
  • Simply Accounting 2008- new computer install

    My business has used Simply Accounting 2008 Canadian for the last 12 years, desktop cd version. I just got a new laptop that does not have a cd drive. How can I install the software on my new computer? Sage technical support did not have a link for any…
  • purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs)

    I purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs) - Abonnement annuel avec Soutien before create my account.. I print my order confirmation. I am trying to register but I don't have a serial number. I m not received…
  • logiciel SAGE 50 CA PRO 2015

    Est-ce encore possible de télécharger la version du logiciel SAGE 50 CA PRO 2015? Merci :)
  • Begging for installation files for Sage 50 Accounting 2013

    Sage Customer service referred me here, so hoping the community can save me. One of my clients has licensing for Sage 50 2013, but no longer has the installation files. And after upgrading their server, we now need the ability to install the 2013 Connection…
  • Software problem

    I have Sage 50 2020 CA Prem. The software stopped working properly in February 2020. I can’t adjust any journals. If I try the program closes or just do nothing. I have reinstall Sage to try and fix the problem
  • Download Software

    I just purchased Premium 2020 from Staples and received my product key (no serial #) and a link to download the software. However, the download is simply the accompanying documentation and not the software. I contacted Staples and they say it is a Sage…
  • transfer

    Have a new computer and it doesn't have a disk drive. Have Sage 50 Pro Accounting 2014 and want to put it on my new computer. How do I do this? I have all the information from purchasing the original.
  • Need a copy of the Sage 50 Pro 2012 software to download please

    My previous laptop crashed, and I bought a new one which does not have a CD drive, so I am unable to install Sage. Does anyone have a copy of the Sage Pro 2012 for me to download please so that i can install my product key? Thanks!
  • Troubleshooting New Installation of Sage 50 Canadian Vewrsion 2020

    Our not for profit recently purchased Sage 50 Canadian Edition 2020 for Two Users. It was installed on our Administrative Assistants PC that had used the student version for many years prior and does the accounting for the Society. She sent the installation…
  • Possiblewrong software

    I use sage50 for my main company. It's in a standalone environment. Which isn't online . And I'd like to keep it this way. I've now started looking after the books for s very different company and want to utilize the cloud version of sage so I can…