Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server.
We have 6 users that have a mapped drive on their local client that points…
I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format...
The new version of Sage 50 Canada (2023.1) has not been installed on the local computer.
How do we install the new version to work with…
Sage 50 appears to be using an older version of microsoft.data.odata.dll in it's latest release (2022.2), which makes it vulnerable to a Denial of Service attack.
Is there any plan for an upgrade to v5.8.4 or higher?
Location: c:\program files (x86…
Hey Sage team, first time post here on these forums.
I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
Hello,
We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
I just setup a new computer with my Sage 2018 version. My files won't transfer over because my old computer had the 2018.1 update. Where can I find this update? Or how can I bypass this to access my accounts? Any guidance is appreciated, thanks.
Also…
Hello All,
Recently I took a job looking after the accounting for a small business that has been using Sage 50 to manage its books for quite a few years now.
When I started they had a computer that had the 2017 version of Sage 50 Premium installed…
I have been using Simply Accounting 2007 for 11 years now and all of a sudden I try to use it and it is saying my free trial is up and I need to register. I still have all the original packaging and there is no key code on it. How can I obtain a key code…
Hi,
I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
I need help. My company purchased simply 2005 and we have not upgraded to the new products. I am trying to re-install the program on our new laptop and cannot find anywhere the upgrade download that will allow me to use our product again. My employer…
