• Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • upload bank statement

    Hello - Can I convert my bank statement from pdf format to the .ofx for sage upload? I can't seem to find the option when downloading from my bank.
  • reversing bank charges from bank reconciliation

    I have posted bank charges in expenses tab in account reconciliation as of Oct 31. After year-end adjustments, my accountant asked me to move it for next year. For some reason this transaction was not showing up to him. How can I move it to November so…
  • LOC set up wrong

    The bookkeeper before me has the line of credit account set up as a cash account. So I am unable to record payments on it and account for it correctly. Sage will not let me simply change the account type to a liability. It is only giving me asset options…