Sage 50 Canada

I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?

After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…

How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…

There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…

A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…

I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…

First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.

First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…

Good Morning, after I Roll Payroll into the New Year 2024, and I have some differences I need to correct for CPP for the old year, can I still go back to the old year and make those adjustments?

I missed overtime hours on one employee's pay. He has already cashed his paycheque. What is the best way to issue this additional pay owed?

How do you adjust the vacation pay accrued when the rate was incorrect and did not calculate properly?

Hi, I'm currently new on sage especially payroll. I didn't notice that I have deducting one employee for medical and insurance plan. We are planning to give it back to the employee the whole amount but there's a deduction for CPP and EI. We thought about…

Hello, our accountant needs to reallocate the vaction pay owed (from previous years ) to the owner and has asked me to make an adjusting journal entry for a client. I no longer have an accountant version of Sage so the amount that is showing in the GL…

I received my PEIR review assessment for 2022 and I have to make adjustments to two employees and remit the CPP deficiency from 2022 payroll. How do I do this in Sage?

I accidentally uploaded last payroll period for this payroll period as well. How do I properly correct this? It has already been deposited into my employees bank accounts. The right payroll has been posted it just hasn't been uploaded.

Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…

Hello, We are going through our 2022 T4s and realized that we were not including a taxable benefit on the employee's pay cheque. We created the taxable benefit in Sage however we are unable to adjust the last pay in 2022 as the pay code does not show…

I have an employee who has LTD Deductions per pay, and Sage 50 (2023.1 and earlier) is including "Benefit Income" as income for the employee and showing it as a negative amount on each pay. The payroll is also deducting the same amount as an LTD deduction…

Our normal pay period is bimonthly (24 pay days) One person's payroll does not make sense because some periods, his pay stub is correct (march1-15, then 16-30) but some months, the pay stub is incorrect (april1-15, then 25-31). The bi-monthly salary…

I work with Sage 50 Canadian Edition 2019.2 I have two paychecks that were posted in January with the wrong amounts. CRA remittance was paid based on these wrong figures. I need to correct in order to reconcile the account and do not know how to post…

Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…

Hi all, Just finished submitting my payroll info for direct deposit, and noticed an error when doing my reports. I deducted too much for union dues from one employee. I contacted the union, and they said to forward them the correct amount, and make…

Hello everybody, need your help here. First, I'm using Sage 50 Quantum 2013. So here's the problem ; I'm trying to flush 2 PO out of our system but they don't want to go. Here's the error I get : "Sage 50 can not find the stock part of this transaction…