• How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • How to post a vendor chq that was cashed in a wrong amount?

    Hello, When I was doing the bank reconciliation, I realized that one of our vendor cheques was deposited in a wrong amount. The amount we issued was $153, while the bank statement showed $53 only, not sure if it's due to a misread of the bank teller…