• Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • Change the Bank reconciliation date

    I reconciled the bank statement for December 2023 in February 2024 and posted the reconciliation. Is it possible to change the reconciliation date after it has been posted?
  • Bank account setting up while rebuilding a company.

    I am currently in the process of rebuilding a company in SAGE 50 and have a few inquiries related to setting up the bank accounts, particularly addressing the input of outstanding/uncleared items. Thank you for your time. Appreciate your help in advance…
  • FINTRAC Compliance Requirements for EFT

    Am I the only customer who uses vendor direct payment Bambora (Worldline) with SAGE50 Canada version? Am I the only customer who has been asked to now provide a vendor detail file for every EFT made through SAGE and Bambora? This information is already…
  • upload bank statement

    Hello - Can I convert my bank statement from pdf format to the .ofx for sage upload? I can't seem to find the option when downloading from my bank.
  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • reconciliation error

  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • How do I void uncleared cheques from prior years

    I have some cheques that were issued in 2020 and 2021 that were never cashed and I want to void them and get them off my bank rec. How would I do this? I will not be re-issuing these cheques.