Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error:
Since I don't have a copy…
Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet.
If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…
Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11.
I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
Hello,
We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
we need to share Sage 50 among 2 users who are using Windows 10.
Does Sage 50 support installing the database manager (to allow sharing) onto one of the systems which will also be used to access the application?
After updates done Friday software on multiuser platforms disappears when click to open. Doesn’t even come up with the window for choosing a particular company. Connection Manager seems to go on and off sporadically. We are not IT’s - is there a simple…
We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…
We are tech support for a Sage 50 canadian edition client. Everything I've read say it should be activated automatically.
I have updated from Sage 50 2015 to Sage 50 2016 on server which installed the Connection Manager.
It successfully installed…
We are running Sage 50 Pro Accounting 2014.
We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file.
We tired to open a backup file…
