• How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • Voiding an Invoice

    Hi everyone. I was hoping someone could help me or guide me on this situation. I have a customer who signed a contract and gave a deposit in 2015, however, same customer decided to cancel the job when we were ready to start this year. My question is…