Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error:
Since I don't have a copy…
Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
Hello,
I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11.
I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
Hello,
We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
Since Sage isn't willing to provide any sort of support, I need your help.
We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…
I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed?
Do you want to continue the installation? Yes or No"
I have tried uninstalling to start over, but it won't allow…
Hi,
I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
J'ai fait la mise à niveau de Sage50 comptabilité Pro 2017 vers la version 2018 et ce matin lorsque je veux ouvrir ma comptabilité, voici le message que Sage50 me donne : qu'est-ce que je peux faire?
Whether you are a brand new customer or not, we have plenty of resources to help. Have you just purchased software or perhaps renewed or upgraded your payroll services?
Do you now need a valid Account ID, Activation code and or payroll ID to get going…
We are running Sage 50 Pro Accounting 2014.
We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file.
We tired to open a backup file…
