Sage 50 Canada

I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…

Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?

Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…

This will be a little rant followed by genuine questions. My rant is the difficulty in assessing if the 2022 version is available. I've bookmarked the following page is my "check for Sage updates" go to: https://support.na.sage.com/selfservice/microsites…

I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…

Je possède Sage 50 Pro 2019 pour Windows. Comme vous le savez, c'est une license perpétuelle (à l'exeption de la paie). Je veux acheter Sage 50 Pro 2022 pour Windows, mais je veux m'assurer qu'il possède aussi une license perpétuelle. Est-ce bien le…

Hello Can some one help me with 2019 sage 50 installation on windows please Thanks

Ma mise à jour 2021 ne s'ouvre pas car setup.exe détecte un site infecté par IDP.Generic. Nous avons bien autorisé Sage et IDP. Generic puis changé notre anti-virus Avast pour Avira et ça donne toujours le même résultat? Je n'ai eu aucune problématique…

I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…

hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?

I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…

Can't seem to find any info..

J'aimerais savoir comment aller chercher une copie de sauvegarde afin de réparer ma gaffe?

Hi, I installed the 2020.2 update and converted 2 company files without issue. The 3rd one will not open, however. I had it open right before updating. When I try to open it, I am prompted to convert the file, then an error message pops up saying Sage…

My software automatically installed the update on both my office desktop and my home desktop. When I try to open files it goes through the updating process and then says “Unable to open company file”. I have tried turning off all security systems, per…

I just setup a new computer with my Sage 2018 version. My files won't transfer over because my old computer had the 2018.1 update. Where can I find this update? Or how can I bypass this to access my accounts? Any guidance is appreciated, thanks. Also…

i cant connect to my sage drive with the 2020.1 it can not convert the 2020.0 to 2020.1 im able to open my backup that was 2020.0 with the 2020.1 version i absolutely need to have sage drive cause we are workin with 3 computers thank yo…

Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…

Bonjour, J'ai Sage expert et windows 7 seulement. Je reste coincée à la mise à jour 2018.4 qui me demande de désinstaller et de réinstaller le logiciel. J'ose pas car 1- je doute que cela résoudra le problème - 2 - je réinstalle comment ? En copiant…

We have around 8 machines, all connecting to a company on a network server. After installing the 2019.2 update we keep getting: 'The latest version of the Connection Manager is not installed on this computer". 2019.1 was working fine. The file version…

We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…

Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…

Looking for the download link on the Sage website for the Sage 50 CA 2019 Revision 0 to install on a new desktop.

I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…