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  • problem opening sage 50 Canada premium

    I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?

  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…

  • 'Internet Access is required for this command'

    Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…

  • 2015.3 no longer is able to convert files older than 2014 now that we updated to 2016.1

    Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…

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