• Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • 'Internet Access is required for this command'

    Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…