• Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Problems with converting after 2020.2 update

    Hi, I installed the 2020.2 update and converted 2 company files without issue. The 3rd one will not open, however. I had it open right before updating. When I try to open it, I am prompted to convert the file, then an error message pops up saying Sage…