Sage 50 Canada

Many of my customers receive recurring services, and often pay before the invoice is even issued. In the aged report, this creates a deposit line on the date of payment and then an applied amount after the invoice. Customers find the report impossible…

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Hi there, I just started working with a new company, and noticed an outstanding receivable from a customer that was actually paid to the bank, but was not receipted in sage. So is still showing outstanding a few months later. What is the best way to…

I reversed a receipt and it generated two reversing entries instead of just one. I'm not sure how it happened but now we can't balance the bank because of this. I tried making a journal entry but we can't use the AR account in General journal. Is there…

How do we close a receivable using a payable? They are for the same person and the same amount. Thank you so much.

Is anyone else having problems getting their sales estimates to flow to a sales contract to an invoice? I can go from an estimate to an invoice, no problem .... however to go from an estimate to a sales contract to an invoice it will not post. I can email…

I am trying to adjust a receipt that I made on July 31, 2022. I get a message saying "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year." Our fiscal year end is June 30th. I KNOW I did not create…

Hi, In June, I posted and invoice to the vendor. Now, after discussion the invoice is cancelled. How can I void it without affecting June reports? Can I just post another invoice with negative number and name it as a Void? Thank You

My goal: when I enter a sales invoice (for condo fees) for residents, I wish to allocate the condo fees to a project--the project will be the condo suite number. My condo fees revenue account is "4105 Condominium Fees." When I go to enter the condos…

We have a customer that has had invoice lines copied over from unrelated invoices when posting a new invoice using the SDK. I've confirmed that the data was copied from an invoice already in Sage as the data that was added included unique serial numbers…

Is their a way in Sage 50 to make multiple customer inactive at one time. I do not want to have to go through them one by one. I would like to make all customers who we have not done business since example 2019. Does anyone have any suggestions. Please…

I have upgraded our system to the new Sage and now the our income statement shows no income. We are a not-for-profit association and have 10 revenue accounts that we use for invoicing our customers, but when I create a receipt for that invoice, it does…

Is it possible to print collection letters with Sage 50 Canadian Edition? A few resources online list this as an option in all Sage versions, however I don't see any of the modules these resources are referring to (such as from the Collection Manager…

Hello everyone, When using the "Convert Sales Quote to Sales Order" function, the "Order No." field in the " Sales Order" automatically gets populated with the quote number. Therefore when we want to change the order number to our customers' PO number…

Hello, we applied 18.25% fuel surcharge 'service' but there is a huge calculation and huge discount on the invoice proper: Looks quite different from the screen invoice We should just see $36.50. I looked at the Fuel Surcharge service…

Is there a way to keep track of materials used and labour for a project on excel and export it into sage as a sales invoice? I have been weeks trying to figure out the easiest way to keep track. I could use time slips to keep track of labour but it doesn…

I have a non-profit agency client. They rent office space but only pay a portion of the actual rent. The balance is donated to them in kind. How would I record this? The total going rate for rent is $2500 but they make a payment each month of $500 which…

What's shown in the 31 to 60 days column is different in these two reports... anyone else find this misleading? In the "Aged Overdue Receivables Detail" report, invoices 636 and 646 show up under the column "1 to 30 Overdue": However, in the "Customer…

When using recurring entries, you have your setting set for all things needed to process the entry. Now when you retrieve that entry, and hit tab to start processing, it automatically defaults to PAY LATER tab on the Payment Method? Hitting the little…

Hello All, I'm new to Sage 50 and I am not really a accountant so please forgive me if this question seems sily. I understand all about creating purchase orders and then going into Purchase invoices when paying a supplier but, doing this for recurring…

An odd problem. I have a user who entered an inventory item # that currently doesn't exist in Inventory. She was able to enter the item #, then by-pass the 'select an item' by clicking 'Cancel'. She was then able to enter her own Unit and Description…

Here's my problem after the newest update... When a customer is PST exempt we have their customer record set to PST exempt and to charge only GST but about 10 times in a month this particular customer needs to be charged PST on an invoice, Sage will…