• How to record donation received

    Our hospital giftshop received a cash donation. The only line item I have set up is 2260 Donations, which is a Liability account. Is this the one to use?
  • Pending Goods Received Note

    I have a pending goods received note in the system that I am trying to VOID but I'm getting the following error message: "The goods received note cannot be voided because it contains items that were deleted after the transaction was processed" Has…
  • Accounts not show up while attempting to enter adjusting JE

    Hello, I have to make a couple adjust JEs for year from our audit but I realize some of my accounts isn't able to be adjusted with a adjusting entry. For example, I need to debit some amount from my AP account but it doesn't show up in the "create…
  • Comptes à recevoir

    Bonjour, Est-ce possible d'inscrire un encaissement supérieur au montant de la facture et obtenir ainsi un solde créditeur dans un compte client? si oui, comment procéder?
  • Moving inventory to a project

    How can we move inventory items to costs on a project taking the item from inventory and allocating it to the project?
  • cannot change banking credentials in SAGE

    I have changed my banking credentials in my online banking with TD. However, when I try to connect SAGE to my banking it gives an error that I need to change the credentials in SAGE (makes sense). When I click on the message I get a blank screen with…
  • Payroll

    Hi, I add a duplicate pay check on Sage HR & Payroll cloud. I can’t seem to figure out how to delete it. I know how in Sage 50 but not on this one. Can someone please point me in the right direction
  • How do I set the payroll expenses to go straight to a Shareholder loan account rather than the 5000 wage expense accounts?

    My client has a staff that they pay through the company, that is accounted for in the shareholder loan. Is there a way to link the shareholder loan instead of the wage expense accounts so that I do not have to make manual general journal entries each…
  • How to adjust a duplicate payment to an invoice

    I recently paid an invoice through direct deposit, not realizing that our manager had already paid it using their visa card. The vendor doesn't have a refund policy, but we managed to reach an agreement with them. They agreed to consider the duplicate…
  • Bank reconciliation

    HI! someone knows how to identify the resolved transactions in the bank reconciliation? Thank you!
  • opening balance from 2021, how to reconcile stmt to bring up to date

    Hi there, I took over the book keeping for a company and the previous book keeper was not consistent with using the bank rec for the credit cards. The Company year end is Oct 1 - Sept 30th. I am trying to go backwards to clear out and reconcile 2022…
  • Life insurance and pension for employees nominal codes

    Hello We do have a life insurance and pension which is paid by the employer. What nominal code to use to allocate that in sage ?
  • CPP2

    Hello, We have an arrangement where our employees are paid/reimbursed their portion off CPP every pay period. We are not able to continue this with CPP2. We've created the income account and linked them but the line item does not show on the employee…
  • Date of New Purchase or Sales Invoice

    Hi, When I enter new Purchase or Sales Invoice It is automatically takes the first date of fiscal or calendar year instead of last purchase or sales invoice date. Every time we need to enter it. Is there any way to setup that when I open new Purchase…
  • Search Accounts and Cheque Number

    Hi When I search Items in Sales Invoice or Purchases Invoice Window it searches but when I search Accounts it opens another window in which it shows search by Number or Name which took too much time to select in each entry. Is there any way to search…
  • CPP2

    I have an employee who reached maximum on the first threshold of CPP - but the system didn't deduct anything from CPP2. If i create a pay for the next period, it starts deducting from CPP2. Should these deductions appear at the same time on the paycheque…
  • Stocks : ce message d'erreur apparaît : Vous avez entré une valeur qui est assignée à un autre enregistrement...

    Stocks : lorsque j'ajoute un nouveau stock, ce message d'erreur apparaît : Vous avez entré une valeur qui est assignée à un autre enregistrement...peu importe le numéro du stocks, ce message apparaît. J'ai fermé et réouvert l'ordinateur. Depuis 3 jours…
  • login

    I tried to set-up myself has one of the users with Sage HR and it looked like it was all done but now when i goes to sign in it tells me password or email isn't correct. So I try the "Forgot Password" and it tells me I will receive an email but I don…
  • payroll

    I'm new at doing payroll for my company. We have piece work that I need to add to some employees how do I add the piece work amounts, so it shows up as a separate line showing piece work?
  • Rapprochement bancaire

    Bonjour, je voudrais effacer plusieurs transactions de ma transaction bancaire, qui ont plus de 2 ans et que je traîne chaque mois. Je voudrais les enlever de là sans affecter mon compte bancaire, quel est la façon de le faire, merci.
  • Change a Linked Account

    Hi, If after making a payroll for 2-3 month I changed a linked account to any deduction then is it possible to automatically transfer transactions from old to new linked account? Thanks, Yatin
  • 2023 T4 Reporting Error found

    One employee was missing a postal code. When the T4s were printed, no error was noted and the T4 printed correctly. When the data was exported, this one T4 slip was not included in the data and resulted in a discrepancy notice from CRA, which means the…
  • How to get Journal Entry number automatically when posting

    How can the Journal Entry appear automatically after posting a transaction.
  • stock adjustments

    Good day. We did stock take and the counts on the sheet where not matching the ones on sage, we had less stock on hand than what sage was giving us, so I adjusted the stock to what was counted which then debited the stock on sage causing our GP, to…
  • Bank reconciliation error

    Hi I am doing my current bank rec and realized that I that an outstanding check from 2 months prior had actually cleared in the month it was missed and I missed it..... What journal entry can I do to get it to clear the bank and not show up as an unresolved…