• T4 Summary and T4's printing to PDF with Chinese

    When I print my T4's and T4 Summary to my clients file, the PDF is printing and saving the reports with Chinese writing. Usually it saves it as T4 Summary or T4 slips. Just curious how to change this or why it is doing this.
  • Dental Benefits Deductions

    I am trying to set up the dental benefits deduction and have not found any information of which deduction option connects to box 45 in the T4. I also tried to set it up manually but it didn't give box 45 as an option to set it to. Has this not been set…
  • CEWS Payment

    We received the Dec. 2020 bank statement 1 week after filing the Oct-Dec. 2020 GST/HST and Dec. 2020 Payroll Source Deductions. And noticed that we received a CEWS Payment Dec. 14, 2020. I usually post it the day I received payments but this time I…
  • Sage 50 Project Budgeting - Allocated Expenses not showing up.

    When I attempt to view an actual vs budget project report, the expenses I have projected do not show up on the report. What step am I missing? I have turned on budgeting for projects in settings. I have turned on budgets for the specific project. As well…
  • weekly supplier orders report even after they are invoiced?

    Hi All, I have a dilemma, I need to create a report every week to show what orders have been placed to our suppliers. It is fairly simple to fin a list of outstanding orders but this will miss all received/invoiced supplier orders. Is there a…
  • invoice email link

    I am using the program for a transport company and we email our customers their invoices. I need to attach supporting documents to the invoice that the customer can open from the email. I am able to link these documents using the link option, but the…
  • Excel processes don't end after exporting report from Sage and closing

    Having a problem for the last few months. We go to generate a report and once its up, we push the Open in Excel button, it opens and we can view the exported report. The issue is once excel is closed, it doesn't close the excel process in task manager…
  • T4s and T4 summary

    I submitted my T4s and T4 summary electronically through Sage in mid February. The govt is claiming they did not receive them and has issued a fine. Where can I find proof that they were submitted on time? Thank you.
  • Rapports financiers absent de la liste

    Bonjour, Sous l'onglet "rapports", il n'y pas de rapports financiers... Si je vais dans Centre des rapports, sous "financiers", il n'y a que "toutes transactions". Pas de BV, État des résultats etc... Si je sélectionne une autre compagnie (fictive ou…
  • 'All Journal Entries' report won't load all of a sudden. How to get it to load again?

    My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…
  • I am trying to prepare T5018's.

    When creating the file to upload, I keep getting an error that one of my vendors tax id number is invalid. I have confirmed all BN's. I have entered them all with no spaces and ending RT0001. I don't know what else to do
  • Complaint - Email Change

    FormerMember
    FormerMember
    I am changing mail servers and am in the process of updating all my various online accounts. I try to update my address on the SAGE website and it won't update (says contact admin). So I open a chat with Sage support and they refuse to change my email…
  • Costing (Manufacturing) - Actuals and Budget

    FormerMember
    FormerMember
    I'm a new Sage 50 CA user and new to a company. Does anyone know how to pull actual COGS costs and quantities (by product) for each of direct materials and direct labour? Also, variable OH? I need these actuals as a base to help me create an annual budget…
  • Electronic filing of T4 summary

    This is my first time using sage to file T4's electronically. I went through all the steps and an XML document was created, however as far as I can tell there was no T4 Summary created. Is this correct? My issue is, I did not have my remittances set up…
  • Sage 50 Canadian, sales invoice printing problem

    I originally wanted sage 50 to print the packing slip for me but later found it not to my liking, how can I set the printing preset back to just print invoice? by clicking the third option was how I set it to print both invoice and packing slip initially…
  • Carré noir dans l'en-tête sur impression de factures

    Bonjour à tous! J'ai un problème avec environ 9/10 de mes impressions de factures: il y a un gros carré noir par dessus l'adresse de mon commerce, en plein centre de l'en-tête de mes factures de vente... (Voir image plus bas) Ce problème ne se produit…
  • general ledger error

    I cannot pull up a general ledger report. It gives me an error message saying that an error has occurred. Anybody know how to fix this so I can get that report? Am I going to have to uninstall/ reinstall? Is it in my settings? Please Help!
  • Problem with Reports

    Hi, Has anyone else experienced this issue? I just posted a transaction and it will not appear on a report anywhere. I have double checked it and triple checked it and it will not appear. I even went back to the transaction detail to make sure it was…
  • The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again.

    Hello, For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit. For years we've been printing…