• T4 Box 77 for WSIB reimbursement

    How do I add monies reimbursed by WSIB to an employee's T4 under Box 77?
  • Benefits and T4

    How do I record benefits paid 100% by the employer on the employee's paycheques. I understand that it needs to be recorded on Box 40 of the employees T4 slip. How do I add this to the T4 slip? It was not tracked on their pay cheques as we paid the full…
  • T4 2020 - Hourly wages and salaried employees paid semi monthly

    Does anyone know if the new CRA requirements for T4's are accurate for semi monthly/ hourly paid employees since our pay periods do not match up with the reporting periods? Can they be manually adjusted?
  • 'All Journal Entries' report won't load all of a sudden. How to get it to load again?

    My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…
  • Company Address does not print on the T4

    Yes, I know CRA does not require this. But the Business does. We need the company address to print on the T4 for mailing purposes. If the Address is not correct the T4 has to be returned to the Company Address.Please make it an option to print the Company…
  • Multiple payroll providers under a BN

    I have an existing client where they have 3 separate businesses all operating under 1 umbrella (same business #). The 3rd business is new and is a retail outlet and they will now have a couple of employees. They plan on hiring a payroll provider to do…
  • T4's and summary printing with wrong font and mis-spaced characters.

    For the past few years, Sage has not been able to print T4's properly on plain paper. I don't want to hear that I have to dig into the bloody bowels of Windows and change a setting. That's not how things are supposed to work. I have tried about 8 different…
  • Carré noir dans l'en-tête sur impression de factures

    Bonjour à tous! J'ai un problème avec environ 9/10 de mes impressions de factures: il y a un gros carré noir par dessus l'adresse de mon commerce, en plein centre de l'en-tête de mes factures de vente... (Voir image plus bas) Ce problème ne se produit…
  • general ledger error

    I cannot pull up a general ledger report. It gives me an error message saying that an error has occurred. Anybody know how to fix this so I can get that report? Am I going to have to uninstall/ reinstall? Is it in my settings? Please Help!
  • The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again.

    Hello, For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit. For years we've been printing…