• Error: "a connection with server could not be established" when uploading a direct deposit with Bambora

    Receiving this message after updating SAGE software to correct the issue of creating and sending an CVS file and now we cannot upload payments?
  • Sage 50 will now close notification

    Hi me and other users are receiving this error message after a while, what causes this, is it normal?
  • unable to open company , Connection manager issue

    error massage says Sage 50 connection manager is installed but not running
  • Error Message

    Does anyone have advice/experience with this error message? What was done to resolve the issue? I have already spoken with Sage support, multiple times. Sage support says to consult with IT. IT says it's a Sage issue. Thank you.
  • Journal windows will not open Sage 50 Connect

    Hello all, I use Sage 50 canada connect. I find when I change locations or wifi's that sometimes some of my journals wont open. It's not that they've opened off screen, it's that they will so only a white box when I hover over them on the tool bar.…
  • Remote Access

    I keep getting a pop up when I try to share the company "The connection for remote access failed". I also have been getting a pop up when I open the file that says " The file you want to open is located in a folder used for cloud storage. Working in a…
  • Connect sage to internet

    When I go to update my service plan it tells me I need to connect to the internet. Thanks
  • sage 50 Canadian down

    Sage people, this is now over 24 hours down, costing me thousands of missed billable time and paying employees for nothing - Quickbooks cloud is up and going. What is more frustrating is my laptop works, and one of my desktops works, but two of my desktops…
  • Cloud access

    Anyone else experiencing difficulty accessing cloud based Sage ?
  • VPN port blocking

    I start having problems opening SAGE 50 Pro Canadian Edition Desktop program after activation of my new VPN provider Cyberghost. I was getting timeouts and DCM connection errors when the VPN was ON. As soon as I put it OFF, all problems went away. I try…
  • Server is too busy.

    Our whole team cannot access our shared database but we are all getting the "server is too busy now. Please try again later". Message. I want to understand why we're getting this message and what can we do to resolve this as our team is all at a standstill…
  • Network Error with the Connection Manager

    I have stopped and started the Connection Manager on my computer and also on the server, multiple times. Nevertheless, I still keep getting this error message when launching any given client Sage 50 file, "A network error occurred while communicating…
  • Slow internet connection degrades Sage performance

    We are currently working in a remote location and our internet speeds are atrocious. Whenever I try to do a report or post anything, it takes minutes to do, so I have to wait until the transaction / report / etc is completed before I can do anything…
  • Error Code 520 - Can not get into Sage. Is system down again?!

    Trying to log into Sage 50 Canada Edition and the error code 520 is coming up. It is saying that it is a problem with the host. Awhile ago there was a similar problem and it ended up that Sage was down across the board. Is anyone else having this problem…
  • Connectivity issues

    Does anyone here have any connection issues using VPN? We are currently hosting Sage on our server and we find some users who are now working from home will have connectivity issues via a VPN where the system crashes or they get kicked out of the books…
  • 22 février 2021 - fermeture non voulue

    Bonjour, Ce pm (16h00 easterntime), Sage a fermé inopinément pour protéger mes données trois fois de suite. Je suis sur une entreprise partagée et j'étais en mode mono-utilisateur. Se passe-t-il quelque chose sur le nuage? Merci, Claudine
  • Utilisation d'un VPN avec Sage 50

    Bonjour, notre organisme est désormais en mode télétravail. L'ensemble de nos fichiers sont sur un serveur, accessible par les employés via un VPN. J'ai tenté de mettre mon fichier Sage 50 et le dossier qui l'accompagne sur le serveur. L'idée est que…
  • Sage 50 CE Connection Manager Settings to stop crashes???

    Hello Sage People! (Happy 2021) The scenario: 3 laptops (all the same make and model), all on the same wireless network (nice and stable, lots of bandwidth), all on the same workgroup. All can see each other without a problem and access the shared company…
  • Are there issues again with Sage Cloud?

    None of us can log on and it's the exact same thing that happened to us last Friday. Also, change your recording. I keep calling you and you won't connect me to anyone and you say to call back during normal business hours which I call well within…
  • cannot access remote data feature

    I have a client that I set up for remote data access on his end. Installed his new version of Sage 50 premium. Set the file up to share, added me as a user and put his file in multi user mode. I did this at his office location this morning. When I got…
  • database engine reported an error - server 2020 - client 2019

    Clients are unable to open the data files located on the server. The Database connection manager service is running(automatic) on the server and currently the firewall is turned off. I noted when clients attempt to open the file, no connections appear…
  • Unable to open the company file on the network after installing the Windows 10 Spring Creators Update version 1803.

    A number of customers of Sage 50— Canadian Edition are unable to open the company file on the network after installing the Windows 10 Spring Creators Update version 1803. We are working on a solution to this, but in the meantime customers have resolved…
  • Windows 10 update added Hello (PIN) login. Now network connection for that account no longer works.

    A client is having issues with their Sage 50 2018.2 installation. It is a peer to peer network running on Windows 10 Home edition. After installing a Windows update that added the "Hello" feature (the ability to use a PIN number instead of a password…
  • 2 part security question to access account on the cloud

    I am having issues getting through the reCAPTCHA security questions. In recent days it has taken me an unreal amount of attempts to successfully complete the process. when I try to change to the audio option I am shut down with a message stating that…
  • Mon gestionnaire de connexion de Sage 50 ne redémarre pas (j'obtiens un message d'erreur)

    Bonjour. Quand j'essaie de redémarrer le gestionnaire de connexion de Sage 50, après un temps d’attente, je reçois dans le message suivant dans une fenêtre: « Le service de gestionnaire de connexion n’a pas pu démarré. Vous devez disposer de droits…