• Some bank transactions not appearing

    I'm trying to do my first bank rec for our operating account and am running into an issue. I've linked our bank account, and all applicable transactions show up on the match transactions screen, but when I go to do the bank rec 2 of my May 31st transactions…
  • Unresolve amount with zero discrepancy in my credit card reconciliation

    Hi, I checked my beginning date, my ending date, my statement is exactly as Sage but I have an unresolved amount of 11000ich with zero discrepancy, I can't post my reconciliation. how I can fix that?
  • Bank Reset

    I have reset my bank statement but the unresolved amount is the same as it was prior to doing the reset. What could I have done wrong when I did the reset?
  • Reversed and adjusted entries showed as outstanding in Bank reconciliation

    Reversed and adjusted entries showed as outstanding in Bank reconciliation. Selected "do not show corrections" doesn't hide those entries. The amount of those entries were added to the "Unresolved" had to manually click to make them "cleared" one…
  • TRYING TO REACH SOMEONE AT SAGE re: Updating our Credit Card Information

    Hello All, We have have been trying to update our credit card with Sage for over a week now! This has been the most frustrating process; waiting on the line for hours only to be put back on hold again and then having our call dropped TWICE, logging…
  • Negative Unresolved credit card statement from previous fical year adjustment

    Hi there, When reconciling my credit card statement, I have a negative unresolved amount that was a YE adjustment from my accountants the previous fiscal year. Is the unresolved to show zero before I post or do I have to resolve this prior to posting…
  • How to Delete a Bank Reconciliation? on sage50 Canada

    Help please, I am almost positive my Sage50 bank reconciliation has glitched in some way. I attempted to reconcile the account with my bank statement - everything matches up. I have the correct: statement start date; statement end date; statement…
  • outstanding amount = unresolved amount

    I have a problem with my bank rec. My outstanding amount = unresolved amount. On paper, my bank rec is fine to the penny. I verified my statement opening and ending balance, they are fine. The only amounts that are not ticked = my outstanding, same amount…
  • Final Account Rec for Closing Bank Account

    I recently posted a question with regards to having changed banks. Now, I am doing the final account rec on the closed account, but I am having issues. For the month Feb. 1-28, 2018, the reconciliation went off without issue--all book and bank balances…
  • Expense "Adjustment" in Account Reconciliation - amount column missing?

    I'm attempting to finish an account reconciliation, and have an 'odd' question--I think. Everything seems to be good for my account rec, but I have an "Unresolved" amount -0.01 (and thus my "Resolved" amount is up by $0.01) My opening balance is…