• Other Indexed Amount

    In the Federal slot on an employee record, I entered the Basic Personal Amount. On the line underneath I had entered the same amount on the Other Indexed Amounts slot. If I take out the amount from the Other Indexed Amounts slots the tax paid is considerably…
  • chart of accounts/payroll

    I have never had this issue before... I have added a new employee and their income is not allocating to their expense or job category group as allocated. It is showing in unallocated salaries. Is there something I have checked or not checked that has…
  • Re-name default income on payroll

    Hi, I have no problem with changing the name on the below incomes, except the ones that are highlighted in blue below.....do you know why? and how I can re-name the Overtime 1 and Overtime 2 listed below ?
  • Incentive Pay

    Incentive Pay: Our company has started the incentive pay if the employee achieves the desired outcome. Now my question is what is the best practice to record the incentive pay in Sage 50 and what are the legalities around it?we will be paying incentives…
  • Paycheque

    Under the income tab on paycheque - the employees income is showing up under rate instead of income. How do I fix that? Thanks!
  • WSIB rate change

    Is there a way to change all of the employees WSIB rate like the federal and provincial tax credits?
  • unable to Post GL entry to Vacation payable

    Why I am unable to make an GL entry to Vacation Payable "2170"? Our company has contracted Ceridian to process our payroll, and there fore I believe I need to GL the payroll in, instead of using the payroll subledger. Thank you,
  • setup and tracking banking hours

    I am wondering if Sage has the capability to track banked time in an efficient manner. If yes, how to set it up and use it efficiently.
  • Tracking Sick and OT Dollar Value Accruals the same as Vacation Pay

    We track dollar value accruals for sick and banked overtime, to allocate to projects. Is there a way to set this up the same as how vacation is accrued?
  • Changing Timesheet format

    Hello, The organization I work at uses a csv template for timesheets that has multiple fields (name and different types of hours worked) including; Name of employee,Regular Hours,Team Lead Regular,Team Lead Night Sleep,Night Awake Hours,Night Sleep…
  • Vacation payout not showing on pay cheque

    I have an employee who has their vacation paid out every pay-period (monthly). Their rate is 4% which I have entered into the vacation rate box on the income tab. When I go to generate their pay cheque, vacation pay is not showing up at all. I have…
  • Employee switch to RP0001 from RP0002 set up

    Hi, If I have an employee switching from RP0002 to RP0001 payroll account, do I create a new employee account for him or just change it on his current profile. I'm thinking ahead to T4's where this would cause an issue for my two account balances at…
  • Vacation paid out every pay period incorrect

    Please help me figure out what's going on here. We are in BC, and our employees are paid out their vacation pay per cheque. An employee recently completed 5 years here, and I updated his employee card to reflect 6%. All hourly employees also have "Calculate…
  • 2022 Northern Travel Allowance inclusion on T4 box 32 is missing meaning I can't file electronically

    Can't Netfile from Sage - Would anyone have a work around for 2022? Reports are pdf which I can easily edit and add the Box 32 & amount for each employee. Really, my only issue for 2022 filing is getting an accurate xml formatted file to send to CRA…
  • No list of suppliers when I try to set up the remittance report?

    When I try to set up the remittance report in set up, settings, payroll, remittance, I click on remittance supplier and nothing happens, why is this and how can I get the report?
  • auto direct deposit

    Hello I am wondering if anyone is familiar with direct deposit and if Sage 50 Accountant version has the ability to set up auto payroll direct deposit biweekly? thanks for your help
  • Payroll for employees working in more than one province in the year.

    The company I work for does projects across the country. Some employees work in more than one province during the year as a result. How should I process their payroll so T4's are generated for each province worked in (with the least amount of manual calculation…
  • EXPENSE GROUPS

    I have set up an expense group for certain employees, as their deductions are reported to a separate CRA payroll account - RP0002. Regular employees are reported to RP0001. How do I get reports on the expense group? inparticularly the remittance…
  • varying pay periods

    Our normal pay period is bimonthly (24 pay days) One person's payroll does not make sense because some periods, his pay stub is correct (march1-15, then 16-30) but some months, the pay stub is incorrect (april1-15, then 25-31). The bi-monthly salary…
  • Change rates by job category

    I'm trying to change the rate for 71 employees in my company. They have 12 different rates including shift differentials and it's really consuming to make it manually due to the short period of time I have before processing payroll with the new rates…
  • Payroll - Link Different Income Accounts

    Hi. Using Sage 50 Premium Accounting (Canada) I want to show the commission paid to our employees as a different account/income account. I created a new one and linked it, but when I do up a pay cheque, the income is all out of the same account…
  • Importing Payroll from Ceridian Powerpay

    I am trying to set up Payroll on Sage. I am a new customer. Can I use Sage 50 when I am subscribed to a non-Sage payroll service instead of Sage Business Payroll ? We are a registered charity run by volunteers and we have 2 paid staff. Both staff…
  • Gross Earning discrepancy

    Hello, All my reports show a Gross earning total that is erroneous as this total includes any non-taxable non-monetary income although I have not checked the any columns under Payroll, settings, income... This means taht all my employees report, T4…
  • Want to learn more about Sage 50 Payroll? Check out our new Sage 50 Payroll courses!

    This course is designed for customers wanting to use the payroll module in their Sage 50 Accounting product. You will learn how to set up the Payroll module and how to process paycheques individually or in a batch. You will also learn about electronic…
  • Employee & Payroll /Remittances

    I am a new user to Sage 50 2019. Our company only has 1 employee/owner so I set him up as an employee under the "employee & payroll" feature instead of purchasing the payroll module. I enter all the deductions manually but under the WSIB tab, I put in…