Sage 50 Canada

After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…

There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…

A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…

I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…

First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…

I missed overtime hours on one employee's pay. He has already cashed his paycheque. What is the best way to issue this additional pay owed?

How do you adjust the vacation pay accrued when the rate was incorrect and did not calculate properly?

Hi, I'm currently new on sage especially payroll. I didn't notice that I have deducting one employee for medical and insurance plan. We are planning to give it back to the employee the whole amount but there's a deduction for CPP and EI. We thought about…

Hello, our accountant needs to reallocate the vaction pay owed (from previous years ) to the owner and has asked me to make an adjusting journal entry for a client. I no longer have an accountant version of Sage so the amount that is showing in the GL…

I received my PEIR review assessment for 2022 and I have to make adjustments to two employees and remit the CPP deficiency from 2022 payroll. How do I do this in Sage?

I accidentally uploaded last payroll period for this payroll period as well. How do I properly correct this? It has already been deposited into my employees bank accounts. The right payroll has been posted it just hasn't been uploaded.

Hello, We are going through our 2022 T4s and realized that we were not including a taxable benefit on the employee's pay cheque. We created the taxable benefit in Sage however we are unable to adjust the last pay in 2022 as the pay code does not show…

I have an employee who has LTD Deductions per pay, and Sage 50 (2023.1 and earlier) is including "Benefit Income" as income for the employee and showing it as a negative amount on each pay. The payroll is also deducting the same amount as an LTD deduction…

Employee field box memo wasn’t checked and it will not let me correct this error because transactions have already been done in this field please advise

I have an odd question that I have never run into before. In 2019 an employee that owns 100% of a company had EI deductions coming off of their payroll. Their accountant has asked to have their T4 amended to show that there were no EI deductions because…

I have a extra check posted in payroll. It is in last years payroll. the source deductions have been paid. How do I reverse this check and payroll Information? the check is not a valid one.

Hello all, I'm wondering if I can get some guidance on what things I need to check before I issue T4s in Sage 50? I haven't done it before and there is no instructions from the previous person in my position. I want to ensure that everything goes as smoothly…

So we are planning on renting a house from another company to be used as a staff house. We will then charge our employees a fraction of the cost of the rent and the company will pay the rest of the cost. Question: Do we count charging our employee rent…

I am trying to pay remittance... Are the payment adjustment accounts right as shown above? CPP - is listed in payment adjustment account 5430 - CPP Expense EI - is listed in payment adjustment account 5420 EI Expense and TAX - is listed in the…

I cannot figure out why there is constantly a surplus in my payable account for WSIB. I had to do an adjustment of 301.46 last month and now 152.83. I have checked all of my employee accounts individually and the percentage is correct. Here is an example…

Hi all, We have an employee who was offered a company cell phone, but refused because he had an unlimited plan. He was offered a reimbursement for part of his cell phone bill as he uses it for business purposes. We have recently realized that because…

There are a couple of employees who should have had 6% vacation pay and they were receiving 4%. All of our employees bank their vacation pay and receive a pay out in December. I've gone back and figured out how much they are owed, and I'm ready to put…

Hi, I have few employees in our company that are paid on Salary every bi-weekly. My question is 'Do salaried employees need to report hours or time off'? I mean if they take a day off, should I make a adjustment in their paycheque. Thank you.

Hi, I recently figured out that the personal tax credits aren't automatically updated when the calendar roll-over is done. I updated the credits, but since then I've opened prior paycheques to adjust the allocation of hours to projects. When I did that…

Hi there, My boss has opened a new company and is moving some employees over. I want to move their vacation payable amount over to the new company using the general journal but when I try, the vacation payable account doesn't show in my list. Does anyone…