• Incentive Pay

    Incentive Pay: Our company has started the incentive pay if the employee achieves the desired outcome. Now my question is what is the best practice to record the incentive pay in Sage 50 and what are the legalities around it?we will be paying incentives…
  • Paycheque

    Under the income tab on paycheque - the employees income is showing up under rate instead of income. How do I fix that? Thanks!
  • unable to Post GL entry to Vacation payable

    Why I am unable to make an GL entry to Vacation Payable "2170"? Our company has contracted Ceridian to process our payroll, and there fore I believe I need to GL the payroll in, instead of using the payroll subledger. Thank you,
  • Changing Timesheet format

    Hello, The organization I work at uses a csv template for timesheets that has multiple fields (name and different types of hours worked) including; Name of employee,Regular Hours,Team Lead Regular,Team Lead Night Sleep,Night Awake Hours,Night Sleep…
  • Vacation paid out every pay period incorrect

    Please help me figure out what's going on here. We are in BC, and our employees are paid out their vacation pay per cheque. An employee recently completed 5 years here, and I updated his employee card to reflect 6%. All hourly employees also have "Calculate…
  • 2022 Northern Travel Allowance inclusion on T4 box 32 is missing meaning I can't file electronically

    Can't Netfile from Sage - Would anyone have a work around for 2022? Reports are pdf which I can easily edit and add the Box 32 & amount for each employee. Really, my only issue for 2022 filing is getting an accurate xml formatted file to send to CRA…
  • Payroll for employees working in more than one province in the year.

    The company I work for does projects across the country. Some employees work in more than one province during the year as a result. How should I process their payroll so T4's are generated for each province worked in (with the least amount of manual calculation…
  • varying pay periods

    Our normal pay period is bimonthly (24 pay days) One person's payroll does not make sense because some periods, his pay stub is correct (march1-15, then 16-30) but some months, the pay stub is incorrect (april1-15, then 25-31). The bi-monthly salary…
  • Change rates by job category

    I'm trying to change the rate for 71 employees in my company. They have 12 different rates including shift differentials and it's really consuming to make it manually due to the short period of time I have before processing payroll with the new rates…
  • Gross Earning discrepancy

    Hello, All my reports show a Gross earning total that is erroneous as this total includes any non-taxable non-monetary income although I have not checked the any columns under Payroll, settings, income... This means taht all my employees report, T4…
  • Want to learn more about Sage 50 Payroll? Check out our new Sage 50 Payroll courses!

    This course is designed for customers wanting to use the payroll module in their Sage 50 Accounting product. You will learn how to set up the Payroll module and how to process paycheques individually or in a batch. You will also learn about electronic…
  • "Reimbursement" income type is causing problems with WCB, EI, and CPP

    Am I doing something wrong or is there a problem with the program or my data set? I have a payroll which includes a reimbursment income code. This is a true, non-taxable reimbursement - employees hand in actual receipts for expenditures made on behalf…
  • Manual paycheque creation

    FormerMember
    FormerMember
    I cannot manually create a paycheque, the option is blanked out and cannot be clicked on. All I can do is find a paycheque. What is the problem please? Thanks
  • Quebec EI & QHSF Factor for new employees for 2019

    I need verification on the EI & QHSF factor rate for 2019 for Quebec. In the settings in Payroll--Taxes--Use these settings for employer tax expenses: we now have EI Factor for new employees: 1.40 and QHSF Factor: 2.50. Can someone please confirm that…
  • How to enter a salaried employee who has another job in Quebec

    Hi, We have a family company, and I want to include my brother as a salaried employee. He has another job, and pays into all the source deductions (that's his primary job), our family company is a secondary, part-time one for him. We live in Quebec…
  • Payroll Formula Not Valid

    Hello, I purchased the payroll module last week and every time I try to process a paycheque, I receive the error message "The payroll formulas being used are valid only for session dates 2013-01-01 to 2013-12-31." I have tried to update my version of…
  • Adding Additional Income Fields to Payroll

    When going into >Setup>Settings>Payroll>Incomes, it would seem that Sage 50 has a maximum number of income fields available for payroll. It starts off with a number of automatically generated ones, which it will not allow me to edit or delete (even though…