• Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Convert from Online to Sage 50

    I have 1 1/2 years of accounting data on Sage Online. I want to convert to Sage 50. I've spoke to an adviser and went through the steps to download the transactions. Since there is a full year plus the current year it won't allow the current year…
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Upgrading to 2023

    We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…
  • How do I migrate from Sage Quantum Accounting 2015 to Sage 50 Canadian 2022?

    Hello, I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
  • Upgrading to 2023 won't save to shared

    Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
  • I just upgrade to 2022 from old version, how can I convert the new account code from 4 figures to 5?

    update to new account code that with 5 figures
  • Sage 50 CA PRemium 2021 DL

    Have upgraded to Sage 50 CA PRemium 2021 DL from 2018, which ran perfectly until the computer melted down and I have to upgrade, did so, $, download and installation went normally but I can only run as administrator. I was able to restore one company…
  • Unable to open files error message "You have opened a company using Remote Data Access. You cannot convert this company file because you are not in single-user mode."

    I keep getting this error message when I try to open clients files "You have opened a company using Remote Data Access. You cannot convert this company file because you are not in single-user mode." However I never use anything but single user mode. What…
  • Problem with Sage 50 2008 -> Sage 50 2015.3 Pro -> Sage 50 2019 Pro file conversion

    Hi, I need to upgrade some Sage 50 2008 (Lancement B) files to Sage 50 Comptabilité Pro 2019. I realised I needed to upgrade to 2015.3 first, before upgrading from 2015.3 to 2019. https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId…
  • Unable to Upgarde

    FormerMember
    FormerMember
    I'm trying to upgrade from Sage50 2017 to Sage50 2019 version. I am able to install the new version but when I try to upload the data from my backup it comes up with an error I reviewed my error log and the log it has this statement Problem with…
  • Starting sole proprietorship set of books from corporation books

    FormerMember
    FormerMember
    I am dissolving my corporation and setting up a sole proprietor business. I want to use the same accounts, customers and vendors. I need to zero out the amounts in the income and expenses, but not the bank amounts, account receivable or payables. I need…
  • Have Sage 50 2018, but my bookeeper seems to have a 2019 version and I can't open my files

    I bought the 2018 version and I can't open my files. My bookeeper has the sage 50 cloud version which seems to be the earliest version. I can only access my files from his version. I've tried downloading the trial version 2015 and its still not working…
  • Upgrading MySQL Connector/ODBC from version 5.2.4 to 5.3.8

    I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
  • Converting from Business Works to Sage50

    I recently got a new client who currently uses BusinessWorks. They want to convert to a different accounting software and were thinking of going with Sage 50. Does anyone know how easy (or hard) it is to convert from BW to Sage50...? Is it easier to convert…
  • Conversion

    Is it possible to transfer data from Sage 50 Premium 2014 to Sage 50 Pro 2015?