• Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Upgrading to 2023

    We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…
  • Upgrading to 2023 won't save to shared

    Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
  • Connection manager

    FormerMember
    FormerMember
    After updates done Friday software on multiuser platforms disappears when click to open. Doesn’t even come up with the window for choosing a particular company. Connection Manager seems to go on and off sporadically. We are not IT’s - is there a simple…
  • Upgrading MySQL Connector/ODBC from version 5.2.4 to 5.3.8

    I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
  • connection manager 2016 activation on server

    We are tech support for a Sage 50 canadian edition client. Everything I've read say it should be activated automatically. I have updated from Sage 50 2015 to Sage 50 2016 on server which installed the Connection Manager. It successfully installed…