Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Last night I Updated my Sage 50 to 2024 , and no longer have cloud access for me or my second user ?
how do I regain cloud access with the new version ?
during installation process - getting an message: error 1719.windows installer service could not be activated. contact your support personnel to verify that it is properly registered and enabled. has anyone else had this issue? thank you in advance. …
Hi all, my hard drive crashed and luckily I recovered the data files but unfortunately I don't have the installation file for 2017 Sage 50. Does anyone have this? I would be extremely grateful
Hi all,
Up until a couple of weeks ago remote access was working fine - we have our company file that was created on our work desktop, meanwhile for convenience I was accessing the company remotely through my laptop. Suddenly it stopped working on…
I am having a problem trying to upgrade Sage 50 CDN. I already have Sage 50 CDN Install. With this latest update 2023.2 when the upgrade runs it attempts to locate the install directory as "C:/Program Files (x86)/Sage 50" but Sage
50 installations install…
I downloaded the Sage 50 Accountant 2023 product update but now whenever I try to open any of my Sage company data files I get a message saying "cannot open, file type is Sage Quantum". I have never had this issue with any past version updates, plus I…
I run three computers with sage. The update is not going to to the third one for some reason.
Someone had posted a link but unfortunately there is a virus within it.
Can someone send a new link that is not corrupted. Or does anyone know a different…
Hi. I had a Hard Drive Crash, Replaced and Reinstalled Everything.
I had the Sage Premium 2019 installer and codes - no problem.
My Sage had been upgraded to 2019.4 at some point.
I cannot find the upgrade v4 installer and Sage does not allow the…
I use Simply 2010. It froze, so I uninstalled and re-installed it. Now, I can't open my files, this is the message I get:
THIS DATA HAS BEEN UPDATED TO A NEW FILE FORMAT AND IS NOW INCOMPATIBLE WITH THIS VERSION OF THE SOFTWARE. ONCE YOU UPGRADE DATA…
Hi,
I'm looking to download the Sage 50 Pro Accounting 2020 CDN. I have the key and everything, just need to install it on a new computer since the one it was on isn't working anymore. Just can't seem to find a link to it
I received an email advising to "unsync" my files from the cloud in order to update to 2023.2.
When is this update scheduled to be released.
Regards,
Dianne
Hello -
We are currently using Sage 50 local that is installed on a RDS server to allow multiple users to access the database when working from the office, or from home.
We are looking to decommission our local server as it is nearly end of life…
Hello! We're running 2018.4 on a few computers in our small non-profit accounting office.
Long story short, we needed to do a new installation on a computer, and only have installers up to 2018.3. Now the computer with the new installation isn't able…
I am fairly new to this format, so let me know if I need to do something different.
I have a computer with Sage 50 Pro Accounting 2022. This is the one time installation program, for one computer.
I have been doing the bookkeeping myself. We have…
Hello, I signed up for some Sage training, and I need to upload the students version. I personally have Sage 50pro2023 with a company I work on. But,
If I have Sage 50pro accounting on my computer already. can I still install the students version on…
Hi there,
I recently purchased Sage 50 Pro CAN care 2023. The download went fine and it accepted the serial number provided upon purchase. However, when I enter the activation code given on my customer portal account it won't accept it. An error message…
Ever since updating to Sage 2023.1 I'm getting the following warning in our server logs that runs connection manager.
RSA public key file not found: D:\Admin\WinSim80\xxx\xxx Inc.SAJ\\public_key.pem. Some authentication plugins will not work.For more…
Hello,
We are looking for someone who is experienced managing Sage upgrades and who has done 2022 to 2023 upgrades. We need someone who is able to physically come into our office for a session to do the upgrade. The planning & discussion stages can…
Hello, we just purchased Sage 50 CA Premium 2023. Is there an update guide for upgrading from Sage 50 CA 2020? What would be the procedure? The IT guy is asking.