• 2015.3 no longer is able to convert files older than 2014 now that we updated to 2016.1

    Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…
  • Sage 50 Accountants Edition 2015 will not restore Sage 50 Premium 2013 Version

    When trying to restore a backup of the Sage Premium 50 2013 version with Sage 50 Accountants Edition 2015 I get the error that 'a file is missing'. The backup is good. I was able to send it back to client and they are able to restore it. How can I correct…