• Payroll linked accounts

    The payroll linked accounts are showing up in settings but when I try to add an account to an income that isn't linked yet, it won't show the regular Wage & Salaries account. I tried to copy and paste from another linked account that already has that…
  • direct deposit for employees

    Has anyone had a problem with setting up direct deposit for staff I deal with RBC and I deed to have a Originator # or cusotmer number from the bank and no one knows what that is so now I have added direct payroll to my account and can't use it can some…
  • Needing Help from a "Level 2 Specialist" re: Payroll Error in Sage

    We are having an error occur in Sage that we need help with and I am quite frustrated after being put on hold for over an hour. I did get some about half way though my wait, who told me I needed a "Level 2 Specialist" and then put me on hold again...…
  • Sick pay, Payroll

    Hi, I am wondering if anyone knows the best way to set up sick pay in the payroll module? The employee is on hourly pay. I had just set up their total number of sick days as an entitlement and just added 8 hours to their pay and took a day off of their…
  • Sage 50 Remote access

    As an accountant I use the accountant’s version of Sage 50 Canadian. A client is interested in having access to their sage file and we DO NOT want to use sage cloud. For this client we use sage 50 premium addition. The client plans to buy Sage 50 premium…
  • Manual Payroll Input

    Last year we purchased Sage 50 Pro and it did not have the payroll module. I had hoped on manually inputting payroll, as we only have two employees, only to discover that all the payroll accounts were marked as read-only. I couldn't post any transactions…
  • Entering employee and employer remittances in sage 2020

    I use Ceridian as our payroll provider and am wondering what is the best way to enter employer and employee deductions in sage when entering in the payment to the payroll provider?
  • Sage 50 Professional - desktop version

    If I buy 1 licence for Sage Professional (desktop version), can I open the data for more than one company? (Sage phone support told me that if I have 3 databases that I need to open, I'll have to buy Sage 3 times....) How do I go about buying Sage 50…
  • Will I get charged every year for an upgrade?

    Purchasing a Sage 50 Pro download from a store, probably Best Buy or Staples (Canada). Will I get charged every year for an upgrade? If I want payroll I believe that is extra. Will I have to pay to update that every year?
  • Payroll entry by former bookkeeper

    Good Afternoon, My former bookkeeper posted an entry on Sage50 for an employee, who has the following details: Regular wage $14, Overtime wage $21 per hour. Bi weekly pay - 80 hours per a period Vacation is 6% retained Deductions: Group…
  • Is there a way to send pay stubs by email without setting up the direct deposit feature?

    We are just trying to learn processes here at this office and I don't want to link our bank account just yet. However, I would rather not print and use up our company envelopes to issue pay stubs to staff. Everyone here would prefer them to be emailed…
  • Job Category in Payroll

    Hi I logged in Sage 50 as an administrator and in single user mode. I have closed all other Sage windows but still I cannot create job categories in Payroll tab in Settings. Why? I am able to create additional income, deductions etc. but not job categories…
  • New to Sage, Accounting/Book Keeping

    My husband just opened a Business (Sole Proprietor) we are in Canada.. I am completely new to Sage & have no accounting sense at all. I have a few questions.. When trying to do a pay cheque, I enter the hours and pay rate but it doesn't show the deductions…
  • Accessing Aged Payroll Reports

    Is there a way to access payroll data the goes further back than just 2 years? I'm using Sage 50 Quantum Accounting (Release 2019.3) and need data for an investigation that goes back to 2015. So far my payroll reports only go back to 2017. Thanks!
  • Electronic Funds Transfer for Payables and Payroll via Sage50 Canadian Edition

    I have signed up to utilize the Electronic Funds Transfer processing that is now embedded with Sage50 Canadian edition (including signing up with SAGE and getting the necessary file transfer protocols and security tokens required to file transfer to our…
  • CPP deduction not being calculated

    Employee started February 2018 and no CPP deduction has ever been taken He is set up with box checked to calculate CPP same as all other employees??
  • Print to PDF works sometimes.

    FormerMember
    FormerMember
    Hi everyone, I'm generating PDF copies of pay info for all 7 of my employees. When I print to PDF however, the PDF name/place holder is often visible in the file location, but the file has a 0KB size, and when I open it, gives me an Adobe error ("File…
  • Employee number anywhere in Sage?

    I am filling out the Federal and Provincial TD1 forms and, on each, they ask for an "Employee number". Is there an employee number that Sage assigns somewhere for each employee? Or is there a way to set up an employee number? Thanks
  • How do I best pay myself regularly from my Corporation?

    I have a small corporation which is owned 50-50 by my wife and myself. It's basically a consulting firm where I am the only one working in it. My question is what is the best way to pay myself on a regular basis? I have heard that dividends is one option…
  • Payroll and syncing

    Hi, I am hoping someone can help me figure this out. I am just starting up a bookkeeping business. My first client would like me to take over the bookkeeping and also take over payroll services. Until now, they have been getting the receptionist to do…
  • does sage plan on addressing 2018 Ontario labour law changes

    The new labour laws in Ontario says that an employee is receive " at least three weeks vacation after five years with the same employer." Simply should be able to add a flag that lets you know the first paycheque you go to write when an employee has reached…
  • Bank Reconciliation for next month transactions (bi-weekly pay)

    Hi all, hoping someone can help me here. This is my first year using Sage, and my bank reconciliations have worked great until now. We switched to a bi-weekly pay schedule, with the hours to midnight Saturday being paid out on the following Friday.…
  • Employee pays back purchases on company account through payroll

    We have an employee who has purchased supplies on a company account. The company pays the invoices on his behalf and he wants to pay back those purchases through payroll. Would I use Advances? I want to ensure his deductions don't go wacky. Much appreciated…
  • Canadian Payroll - Box 52 on T4 for Pension Adjustments

    Good day, When printing employee T4 slips, there is no option in the T4 options box to select Box 52 (I have it set in my incomes and user-defined expenses, but there is no place to report it properly for CRA on the T4 module). For anyone who has employer…
  • Recent Update problems / old issues

    When using recurring entries, you have your setting set for all things needed to process the entry. Now when you retrieve that entry, and hit tab to start processing, it automatically defaults to PAY LATER tab on the Payment Method? Hitting the little…