• How to pull back missing credit note

    So I had entered a credit note in error then had to create an invoice to pay that credit note and not sure if we had deleted the credit note but it is no longer showing in our system. Problem is that in Sage the cheque is showing as having paid $12,000…
  • Balance Sheet out a penny - What could have happened?

    Hello All, I have been boggled. The last several months of the balance sheet have been out a penny with a $0.01 showing up in Retained Earnings - Previous Years. I have figured out that the error happened sometime between April 13th, 2021 and May…
  • Retained Earnings out of balance (Sage 50 2020)

    Hello all, I am IT support for a small company that uses Sage. We had a data corruption last year that I worked to clear up and there was a balance issue, but Sage said the only way to fix it was to manually adjust the earnings. I am by no means a tax…
  • US exchange rate in reports

    Hi, Can someone explain how do I make a monthly entry to adjust the US exchange rate in order to have the right information in the reports. I already use the exchange in each invoices, but I would like to adjust, monthly, with the Canadian Bank monthly…
  • AP & AR 'linked accounts' can now be posted directly through the General Journal Module? What about data integrity???

    Posting to AP&AR linked accounts in a journal entry? Sage tells me that it was the SAN members that requested to be allowed to post directly to the linked AP & AR accounts in a general journal entry. My question is were these SAN member made aware of…
  • Foreign currency account

    Hi All, I have both a $CAD and $USD account set up in SAGE. The USD account is primarily used to pay U.S. based suppliers. I transfer money to it from my $CAD account when needed. I realize that when running financial reports, Sage calculates…