Sage 50 Canada

Hi, I checked my beginning date, my ending date, my statement is exactly as Sage but I have an unresolved amount of 11000ich with zero discrepancy, I can't post my reconciliation. how I can fix that?

I am trying to close my April month and it is showing me that I have both an unresolved and an outstanding balance. I have checked (quadruple checked) the opening date, ending date, opening balance, ending balance and no luck. Every single transaction…