Sage 50 Canada

When i backup my acctg. the backup goes to a cabinet file not a file folder with 50487 KB of datai I only need the current acctg data to email to auditors

Hi there, I am trying to send my accountant our CAB file and it keeps getting sent back to me. Any ideas why? (It worked fine last year )

I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

I am trying to move a company with a year end of November 1, 2020 forward and I keep getting error message stating that I must do an advanced database check and or restore the company. I've done both. Still not working? What can I do to resolve this…

I just started a new year in my accounting program and it jumped ahead to 2022-01-01 instead of 2021-01-01 how do I fix?

Hello Fellow Sagers & Sagettes! I'm brand new to using Sage. I created a new 2021-2022 file and it has no data (File size 1KB). When I normally close Sage it back it up my 2020 - 2021 with no issues. When I close sage under this new file I receive the…

Hi, my computer crashed, was able to save files but can export to new computer?

Error message reads: Sage 50 cannot open the database because some database files are read only. Please ensure you have sufficient rights to the files, then try again. This is posted when I try to open the program. I installed it on Friday in a new computer…

I have sage 50 premium 2019 . I can access the sample company but i can not access my company unless i use the administrator. it wasnt a problem for me until I sent a back up copy to my accountant . She is unable to open it and gets the same message as…

Hello guys. How are you? So I created a new company and then I wanted to open another company from a different back up file. However, when I was trying to open/restore the other company, it suddenly created a new back up file under this new company…

My automatic daily backup has never backed up for me, we use Sage 50 multi users, and the backup location ONLY is pointing to dropbox. I chose daily backup and found out i haven't backed up in months!! Any tips?

I am using Sage 50 pro, I have it installed on more than 1 computer but only have 1 user. Can the backup I performed on my home computer (and saved locally) be somehow saved on the secondary computer without my knowledge? I am not signed up for Cloud…

Try to backup but it give message that file exceed 2GM max that sage can do. whent to the file and i can see 2gb file called errolog.txt. what should i so ? Thanks

We have 2 users on Sage50ca sharing via the Cloud service. The recent system outage prevented both users from accessing the shared file however we did have a current backup. We switched User 2 to single user mode / not sharing and continued to work for…

365 SOMETIMES creates a backup and other times does not. I have disconnected then connected again, go through all the prompts and still no current backup when i log onto office.com what the heck am i doing wrong??

Hello, since updating Sage 50 about a month ago I am unable to back up either of my companies. When I switch to single user mode and start the backup all it does is sits there for a minute and then disappears and closes Sage! I have tried backing up to…

Good Morning! Recently we've run into an issue, where a journal entry needs to be added under December 2018. According to the Sage 50 team, we'd need to restore from an old backup, do the journal entry, then manually enter all the data that comes…

I am missing payroll transactions prior to April 1, 2016. They used to be in our system and now are gone after updating. Any suggestions short of restoring from an old back up to be able to look for transactions prior to 2016 and then restoring again…

I downloaded Sage 2020.1 in December. Once I did that I have not been able to backup to the Cloud. How do I get it working again? Thanks Cheryle

I'm am currently trying to back up my Sage 50 so i can go into the next year. When I try and create a backup, I get an error stating Sage Cannot back up over 2gb. Is there a way to fix this?

Hello, We are using Sage Simply Accounting 2011. We recently closed out last years file and opened/created a new fiscal year. We have entered information/transactions and everything was working fine. We restored last years file from a back up…

Hello, I updated three company files from 2017 to 2020. Two files are updated. However, one fie is not updated with error message. It says, "The program detected an error in your data when looking for information related record. You may want…

I have a big problem. My company .SAI and .SAJ files were erased after a failed Office 365 Cloud Backup. The cloud backup failed and then the Sage software crashed. When I went to re-open my company file it was GONE. No trace of it anywhere. No SAI…

We started to have difficulty with our backup after the last revision. We get a message that backup failed that file not able to open. We backup to a server.

Hi, I'm somewhat desperate and trying to access my company files. I'm on Windows 10. and company records are stored in an external hard drive. The last time I worked on the files was about 10 days ago. I tried restoring from Backup but the message…