• Cannot backup company file

    Get the following error message "the backup for this file would exceed 2GB, which is more than the maximum size. Sage 50 cannot create the backup" I checked into the details on the file and it is being caused by the errorlog which is 1.89 GB I…
  • Losing a File

    I have a lost a client file in my Sage 50 Accountant version. I had used it on Feb 24, and now it is not in my drop down list of clients. Any idea what could have happened or where to look for their files?
  • help

    I am new to Sage, the previous bookkeeper sent me a back up from the simply desktop but I am having a hard time transferring it.
  • Sage 50 Backup Message Upon Opening

    Hi all, I am a total newbie to Sage 50, I think it's a GREAT program so far though! I have a question about a start up message we received every day. It always says: "The last backup date for your data was 07/31/2022. It was backed up on 08/02…
  • viewing files in old back up

    I am using an old version of Simply Accounting Sage 2008. I would like to view my old back up (2013-2016) without affecting the current data. Is there a way to open the back up cabinet file without changing the current data
  • Upgrade from 2020 to 2022 version of Sage Pro

    I had the downloaded version of Pro 2020 (I assume it was Pro because I still have the CD from the 2019 version which was pro). My hard disk died therefore I lost Sage 50, and have to start from scratch. Lessons learned, I have back-ups from April 30th…
  • Can I back up today (May 10), then start new fiscal year and record entries for May, then later on restore the back-up, do y/e aje's then start fiscal year(again) and "re enter " May transactions?

    Hi everyone! Our year end is April 30, but I am still waitin g for o ur accountant to finalise year ending April 30 2021. So if I start a new fiscal year, I cannot go back to April 2021 to do the accountant's year end journal entries. (I can only work…
  • Back ups

    Hello, I have not be able to back up my data. I am unable to back up either of my companies. When I switch to single user mode and start the backup all it does is sits there for a minute and then disappears and closes Sage! I have tried backing up to…
  • Cannot Open File.

    I cannot open my SAI' file (Sage 50 Data File) because I renamed it recently. The error message is: A required data file is missing. Check your data integrity to be sure the files are there. I do see the file folder however of the previous named file…
  • Fiscal Year

    Hello, I recently started a new year 2022. When I went back into this company I've noticed that the session date is now 01/01/23. I did not change the year to 2023 can anyone tell me if I am able to change this?
  • I cannot open my company and the backups are nowhere to be found

    I need to do ONE last Invoice before I do my taxes and close the company.. of course this is when I lost everything. I click on SAGE then it opens the folder and for some reason the only file there is a shortcut which doesn't work. I don't recall that…
  • Restore the backup and do the respective declaration for 2016?

    I had Sage accounting installed, I got employed so I closed my business, no need to accounting again on the business. But my accountant forgot to send 'revenue de societes' declaration for 2016. It is possible to restore the backups I have, to produce…
  • journal entries in Sage folders

    Win 10. Sage 2018.3 Greetings to all! I'm new in this community and I look forward to meeting my fellow users. Since the last backup of my company files I’ve entered some more journal entries which unfortunately were not backup. However I do have…
  • Opening a company saved as a zip file and import journal entries

    My version: Sage-50 Pro 2018. The fiscal year of my Company A is Dec 31. In 2020 I made journal entries up to J414. The next day I continued entries up to J452, which was the final entry for 2020, and I saved it as a zip file. When I started a new year…
  • SAI Backups

    Last bookkeeper sent a backup file with SAI extension on the end. Restore doesn't recognize or see the file. Can I somehow get the data from this file?
  • Missing data

    Hello, I never backed up my data after each daily session as I assumed it was stored in the cloud. All entries were stored each time I opened the program. My desktop died and I am told that there is no way to recover the data, so I may have lost years…
  • Really messed up some Journal Entries -

    I create a Saved file at the end of each month. I really messed up some journal entries this month September and I would like to just go back to my previous month's Saved file and start again. Is this possible? If I click on the previous month's .SAI…
  • 2013 Sage 50 Pro Accounting error "files missing"

    I have Sage 2013 Pro accounting and am trying to put it on my home computer to work from home. However, I keep getting a message "Cannot open company file. A required data file is missing. I get this error when trying to open a data file or restoring…
  • Unable to get Connection Manager to run so that I can access my data.

    I sign on to my computer as an administrator, according to Settings, Your info. No one else uses my computer. There are no other computers connected to this computer. I have Sage 50 Pro Accounting 2021.1.1 installed on this computer and the data files…
  • Restoring Original File

    I started going through the Chapter 3 steps in Bihn's Bins to get used to the software. I did backups in the places the book told me to. Now I need to go back to the original file for a project for the course I am taking. The original file has all…
  • Missing Company Files

    A (very) long time user of Sage 50 Accountant Edition (currently 2021.1.1). Recently, I've been having company files go missing. Completely gone, both the SAJ and SAI files. I've had it happen three times now. The first time, I had no idea what the issue…
  • My backups won't load - Sage 50 Pro 2019

    Hi, I have Sage 50 Pro 2019 on a PC at our office. Since Covid 19 and I'm now working at home, we decided to move it to a laptop that I could travel with. Our IT person downloaded the Sage on the laptop, but my backup's won't load. I tried loading them…
  • Backup and restore

    I had to delete and reinstall sage 50 pro accounting 2021 my company file is not there and I have no backup how can I start again
  • Back ups not working properly

    Prior to the latest upgrade to 21.1.1.1 I used to be able to back up to a flash drive - now it takes like forever I mean forever to process and then it does nothing I have been able to tweak it to save it by clicking and then clicking again on the processing…
  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…