• If the uploaded file hasn't been processed by the bank, can I reverse so it can be paid?

    What happens when you use the upload direct deposit to pay various suppliers and one payment did not go through, therefore the total in Sage does not match the withdrawal from the bank. We still need to pay this invoice but it is showing as paid. Can…
  • Transaction occurred before previous fiscal year - No it Did not!

    I am trying to adjust a receipt that I made on July 31, 2022. I get a message saying "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year." Our fiscal year end is June 30th. I KNOW I did not create…
  • bad debt showing in client aged report

    After posting YE adjustment for bad debt in GJ, my client aged summary report still shows the client. Here is the adjustment that was made: 1201 (Accounts Receivable) Cr 2000 1205 (Allowance of Doubtful Accounts) Cr 10000 2310 (GST Charged on sales…
  • Another Petty Cash Foreign Exchange Question

    We have a secondary USD Petty Cash, account that should be at $0.00, which it is showing that in CAD side, but the foreign balance is showing -1952.78. How do I clear out the foreign balance but keep Canadian at $0.00?
  • Payee has issued us a cheque for a duplicate payment

    I double paid an invoice in error, and the vendor cashed the cheque before realizing it. I deleted the duplicate invoice, and entered the amount as a "deposit" instead of an invoice. This left me with a credit on their account of -430.00 They then…
  • Partial Credit Note not working....

    Upon trying to apply a partial Credit Note to a purchase invoice (of lower value) it seems I am not able to keep the remainder of the Credit Note but it has debited the whole remainder into my bank account. I used the Payments window and selected the…
  • Adjusting CPP at year end

    I have a situation where my client issued more paycheques than the bi-monthly payroll and did not adjust for the CPP exemption. As a result, the employee did not contribute sufficient CPP. My question is how can this be adjusted before the T4s are prepared…
  • 10% Hold Back

    I have a client that we have been billing now for about 1.5 years and they are holding 10% back from invoicing. The way the billing has been done by a previous book keeper was just doing it as a receivable and leaving the amount to go over 91+ days. My…
  • Prior Year Adjusting entry

    I need some insight on how to make adjusting entries for expense accounts from 2018 to 2019 that were not claimed for 2018 Taxes. I need to carry forward the amounts I made from receipts and Invoices that were charged and paid for in 2018. For example…
  • Pay Credit Card correction

    I used the "Pay Credit Card Bill" feature in the payments window. In error, i entered the wrong date. I went to change it, but I keep getting a message no data? How can I fix this? Why does Sage do this?
  • Transfer A/P amount to A/C to clear?

    Hello, Instead of making a purchase voucher, I made a general journal entry and cleared the accounts payable account via cash. However, instead of this amount linking to the accounts receivable, I know have amounts in both A/P and A/R. How can I transfer…
  • Trying to clear off old negative balance invoice in payables

    I have taken over a set of books and am trying to clear off an old negative invoice in payables. This is from 2 years ago and looking back through journal entries there were about a dozen corrections/reversals. It shows as a zero original balance but…
  • Repayment of EMployee benefit

    Hi We had an employee go on maternity leave, for just under a year. We continued to pay her medical insurance. There were no weekly entiries made, as it normally came off her check . Now that she is back, i need to figure out how to enter her payments…
  • A/R clean up

    I was wondering if there was a way to move money from a journal entry that created a deposit months ago to a bank account and apply it to an outstanding invoice? The bookkeeper that I have taken over for never really paid any invoices and just created…
  • posted to the wrong account how to fix?

    We have a company that we buy lab supplies and also have a service contract. Since it's the same company, I have to remember to change the account when I post the Service Contract which I forgot twice. One is posted in the previous year (15/01/2015…
  • Help!! Really old invoices. Client wants to change the sold to part in order to pay

    I have a few invoices that are way past due but not yet in bad debt and the client now wants me to resubmit it to a different client name. Obviously i can no longer adjust the invoices as they are from a prior year. I know you guys touched this subject…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…
  • Client Balance Owing - Wrong Entry

    We are setting up new company in Sage 50 CA Quantum Edition, under the clients and revenue - Historical Transaction, we have entered wrong value. How can we delete that or correct the value. I have tried to record payment against the wrong invoice value…