Sage 50 Canada

We are trying to use the Form Data Export to CSV feature in Sage 50 Accounting Canadian addition and it does not seem to be working. According to the documentation this feature should function as per the info below, but It will not generate a CSV file…

I have been trying to get information on Sage CRM, and it's ability to integrate with Sage 50 Premium. I have requested a call back from Sage online twice, and sent an email directly to a customer service rep. at Sage and so far no one has taken the time…