Underlying provider failed on Open

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Please advise on how I can resolve this error

Thanks

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  • 0
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    Good Day Bennet

    This error that you are experiencing is an issue caused when the wrong installation file was used during the update.
    You will need to double-check what operating system your machine uses and verify if the correct installation file was downloaded and installed.

    I do suggest requesting your IT to help you with this if you have an IT department, I have also shared 3 articles below on how to resolve the issue. Please follow these solutions in the order of the

    Solution

    If you need further assistance please do contact us again.

    Kind Regards

Reply
  • 0
    SUGGESTED

    Good Day Bennet

    This error that you are experiencing is an issue caused when the wrong installation file was used during the update.
    You will need to double-check what operating system your machine uses and verify if the correct installation file was downloaded and installed.

    I do suggest requesting your IT to help you with this if you have an IT department, I have also shared 3 articles below on how to resolve the issue. Please follow these solutions in the order of the

    Solution

    If you need further assistance please do contact us again.

    Kind Regards

Children
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