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  • SARS E@SYFILE DATABASE FILES MISSING

    Has it happened to anybody else that you log out of SARS e@syfile and when you go back all your database files are missing? If you didn't make a backup after each submission you will not have the latest info on your e@syfile . How can this "just happens…

  • CSV File error

    Good day, I have a client with a CSV File error when importing into Easyfile. According to payroll validation everything was in order and the CSV File generate but when it gets imported into Easyfile it fails to import with this reason. End of Record…

  • e@syfile error : Source Code 4582 must not be less than 20 percent or greater than 80 percent of the sum of codes 3701, 3802, and 3816

    Please assist with the following error: e@syfile error : Source Code 4582 (4000.00) must not be less than 20 percent or greater than 80 percent of the sum of codes 3701, 3802, and 3816 (37500.00) If I look at the tax screen for this indvidual the Taxable…

  • E@syfile - efiling username and password error

    Has anyone every experienced an error on E@syfile when inserting the username and password for efiling? When efiling upgraded last year, it merged our company profiles to one, we were informed to used the old username and current password when submitting…

  • Release 5.1a: New patch file for IRP5s (updated 19/10/2018)

    Sage has released updated patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code…

  • e@syFile v6.9.2 import error: "Remuneration Paid, If the employee does not qualify for ETI zeroes must be reported for the ETI amounts for ETI Month mm - code 7002" for employees who qualified for ETI within the past 6 months

    e@syFile Employer 6.9.2 was released on 13 October 2018, and all users accessing the application is prompted to upgrade to the new version. We have found that as from the new version, that payroll files generated from Sage 200c VIP and Sage VIP (Release…

  • Release 5.1a: Patch file for IRP5s

    Sage has released patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code 40-deductions…

  • e@syFile v6.9.1 Import error: "Payroll File import failed" after passing Payroll File validation

    e@syFile 6.9.1 was released on 1 October 2018, and all users accesing the application is prompted to upgrade to the new version. There has been reports that as from the update, that payroll files generate from Sage 200c VIP and Sage VIP (Release 5.1a…

  • e@syFile EMP501 Status Dashboard : 1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated with error code 1002

    The following error message has been reported, after submitting the completed EMP501 Declaration for the reconciliation period 201808, and updating the EMP501 Status Dashboard: "1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated…

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