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  • Software update: Release 5.3a available for Sage 200c VIP on 12 September 2019 to download

    The latest version for Sage 200c VIP will be available for download on the Customer Zone on 12 September 2019 . This is a compulsory update for all users Included in the Release 5.3a software update: RSA IRP5 related changes for interim reconciliation…

  • Software update: Release 5.3a available for Sage VIP Classic and Premier on 12 September 2019 to download

    The latest version for Sage VIP Premier and Classic will be available for download on the Customer Zone on 12 September 2019 . This is a compulsory update for all users Included in the Release 5.3a software update: RSA IRP5 related changes for…

  • What can I do to prepare for the RSA Interim Reconciliation Submissions (2019/2020)?

    South African employers are required to submit their EMP501 Interim Reconciliation for the first 6 months of the tax year, to the South African Revenue Auhority (SARS). Details of the reconciliation period has not been confirmed as yet, but the submission…

  • e@syFile v6.9.2 import error: "Remuneration Paid, If the employee does not qualify for ETI zeroes must be reported for the ETI amounts for ETI Month mm - code 7002" for employees who qualified for ETI within the past 6 months

    e@syFile Employer 6.9.2 was released on 13 October 2018, and all users accessing the application is prompted to upgrade to the new version. We have found that as from the new version, that payroll files generated from Sage 200c VIP and Sage VIP (Release…

  • SARS e@syFile Employer v6.9.2 is available to download!

    SARS has released the latest version of e@syFile Employer on 12 October 2018, and is available to download. Click here to visit the website and more details on the new release from SARS. The e@syFile application must always be on the latest version…

  • e@syFile Employer Reconciliation Support/Consultation Schedule

    SARS will have consultants present at selected branches from 15 to 31 October 2018 to help employers with any technical e@syFile Employer queries. Click here to access the link with the schedule. (source: http://www.sars.gov.za/TaxTypes/PAYE/Pages…

  • Redo Live run

    Good day I would like to redo the live run. What is the procedure? Must I phone support for help?

  • e@syFile v6.9.1 Import error: "Payroll File import failed" after passing Payroll File validation

    e@syFile 6.9.1 was released on 1 October 2018, and all users accesing the application is prompted to upgrade to the new version. There has been reports that as from the update, that payroll files generate from Sage 200c VIP and Sage VIP (Release 5.1a…

  • SARS e@syFile Employer v6.9.1 is available to download!

    SARS has released the latest version of e@syFile Employer, and is available to download. Click here to visit the website and see more details on the new release from SARS. The e@syFile application must always be on the latest version (the application…

  • Sage VIP and Sage 200c VIP Support Newsflash September 2018

    Click here to view the Sage 200c VIP and Sage VIP Newsflash for September 2018 The newsflash contains the following important information: Latest Software Changes Release 5.1a Known Issues Legislative Changes - RSA Users Interim…

  • e@syFile EMP501 Status Dashboard : 1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated with error code 1002

    The following error message has been reported, after submitting the completed EMP501 Declaration for the reconciliation period 201808, and updating the EMP501 Status Dashboard: "1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated…

  • e@syFile import error: If employee’s age for the specified month is less than 18 or greater than and or equal to 30, then this field must be zero (0.00), value supplied (00000000000.00) for ETI Month xx (age=nn) - Code 7004

    The South African Revenue Authority (SARS) released their latest version of e@syFile (v6.9.0) , and employers can submit their Interim Reconciliation submissions as from the 17th of September 2018, to 31 of October 2018. The following error message…

  • e@syFile Employer v6.9.0 is available to download!

    SARS has released the latest version of e@syFile Employer, and is available to download. Click here to visit the website and see more details on the new release from SARS. The e@syFile application must always be on the latest version (the application…

  • Sage VIP & Sage 200c VIP Support Snippets September 2018

    Click here to view the Sage 200c VIP and Sage VIP Newsflash for September 2018 Included in this month's snippets: On which release should my payroll be for the SARS Interim Reconciliation? Must I create a copy system for the Interim Reconciliation…

  • Preperation for Interim Reconciliation submissions: Contact Number validations

    The SARS Business Requirement Specification (BRS) 17.2 included new validations related to the format of contact telephone numbers which forms part of the Interim Reconciliation submission from the payroll. Click here to view the latest BRS. (refer…

  • What can I do to prepare for the RSA Interim Reconciliation Submissions?

    Can you believe we are already in the sixth month of the tax year? As from next month, SARS will require employers to submit their EMP501 reconciliation for the first 6 months of the tax year either via e@syFile or eFiling. Details of the reconciliation…

  • Sage VIP & Sage 200c VIP Support Snippets August 2018

    Click here to view the Sage VIP & Sage 200c VIP Support Snippets for August 2018. What can I do to prepare for the upcoming SARS Interim reconciliation? Can I print a UI19 report or a Stats SA report from the VIP system? Why am I getting a File…

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