What is a Knowledge Base?

A Knowledge Base is a store of information or data available to customers.

What can you find in the Knowledge Base for Premier, Classic and Sage 200c?

Our Knowledge Base has an extensive base of information and ranges from tips to use the products and services, FAQs and in-depth solutions for common system errors or issues. The Knowledge Base used together with the system Help File could significantly reduce your dependency on telephonic support, email support and Chat Support. As a business we are evolving the model of support we offer and increasingly moving our focus to channels that enable you to access the information you need, when needed. 

How do I access the Knowledge Base?

The Knowledge Base can be access via the Customer Zone. Click here for more information.