Chat Support is an ideal way for the VIP Support Desk to assist our customers who have quick questions that require quick answers (non-investigative payroll related queries). Please note that If the query is too complicated or requires an investigation - you will be referred to email support.
- Sage 200c VIP users can access the Instant Chat easily from the main menu of any payroll company.
- Classic and Premier users must access the Customer Zone, select the Support Base, Get Support. Click on Instant Chat and start chatting.
Give our Chat Support a try – we’re sure you will love it!
For more information click here
Please take note of the following:
Chat support is available during the following office hours:
Monday – Thursday 08h00 – 17h00
Fridays 08h00 – 16h00
Weekends and public holidays: Closed
Should you use Instant Chat after hours, we will respond to your query on email, the following business day.