Hi I did the above 

But it still gives me the error

I am in period 8 (October) can this be the problem?

Do I need to be in August (Period 6) for this fixe te work?

Good Morning Hein,

No, you should not be in August when running the utility.  The Utility is designed to enter a transaction into August (if the council codes where not there), and in the case of Road Freight to calculate the Year To date values of the Company Contributions to accommodate the months afterward (hence the Pay Period update that needs to be done into the next period).

The only times that I have seen this not work is in cases where the Fringe benefit code is currently not on the payslip (in this case you will have to add it and then do a pay period update).

So please ensure that you:

1. Ran a Rebuilt totals
2. The relevant Fringe Benefit code is on the Payslip currently and that it is not overwritten
3. Also if you needed to add the code to the current period or if you are on Road Freight ensure that you do a pay period update.

If all of this is done and you are still getting the exception, please send an email to [email protected] so we can send you upload procedures so we can investigate the dataset.  Please use Sage City and your Site code in the subject line.

Used the Utility after updating to 2a and rebuilt totals.  Still get the same error message.

On each employee Masterfile now shows different totals for 3833 and 4584 and these should both be nil.  Three data bases affected.

Hi Admac,

Remember to please run a leg release as soon as you have updated to 2a.  Please ensure that your relevant Fringe benefit code is on the Payslip in the current period.  If you are only adding the codes on now please do a pay period update and check if the exception has been cleared.

If all of this is done and you are still getting the exception, please send an email to [email protected] so we can send you upload procedures so we can investigate the dataset.  Please use Sage City and your Site code in the subject line.

We've downloaded 2a, completed Legislative Update and still get an error report on IRP5 Exception Reports that Code 3833 is not equal to 4584.  Note that MIBFA have specifically stated that we are not to deduct, nor are we liable, for Bargaining levy deductions or contributions

Copies of the relevant data have bee submitted to Jamie van Wyk, so far without any success in resolving our problem.

Hi Admac,

Thank you for the feedback.  I received the 3 datasets from Jamie.  

You are getting the exception due to the fact that you currently don't have the code M203 (Fringe Benefit code for the MIBFA council) processed.  I see that you have ran the Utiltiy - that has affectively added the code M203 in the August period with the year to date up to and including August (As it was designed to do)

To clear your exception, you will have to add the code M203 to the payslips and then do a Pay Period update in order to correct the exception.

The code M203 is the Fringe Benefit code that goes along with M103 (Sick Pay Fund).  So if you have the code M103 processed, then you need to have the code M203 processed.  As you are only adding the codes to the payslip now, you have to do a pay period update before the Exception report will clear.

Please note that the code M203 and the exception that you are getting have nothing to do with the Bargaining Levy.  

Hi,  

Can you please assist?  I am in period 8 October and update 2a with MIBCO council.  I have done the following.

1. Update to 2020 Update 2a from the Download Manager
2. Run a Legislative release
3. Run the Council Benefit Utility
4. Run a Rebuilt Totals

But still gets the same error.  I see that there needs to be a Fringe Benefit.  Can you please assist in the code for MIBCO that I need to load on the payslip?

Unknown said:

The relevant Fringe Benefit code is on the Payslip currently and that it is not overwritten

I also can not update the payslip as I am still in October and need to do the run at the end of the month.

Good day Tienie,

The codes required on the Default tab of the Payslips are I300 - Sick & Accident Fringe Benefit and I301 - Add. Holiday Fringe Benefit.

Kindly note, you will need to perform the Pay Period update in order for the Exception on the Exception report to be cleared.

Hi! I have followed the steps and managed to fix the 3833/3883 must equal 4584 error for all except 2 employees who have been terminated on the payroll. How do I fix the error for them if they no longer have payslips to add the M203 code to? Thanks!

Hi Yolandi,

Where these 2 employees terminated in the September/October period?

Hi, yes that's right.

I restored my backup and went through the steps again this morning, unfortunately I still get this error with these 2 employees.

The Council Utility will only add the August values -  the client should have processed the codes when they became available in July.  The only way to fix it is to select one of the below:

1. Restore back to September and add the codes, and recapture the Month of October and redo the utility and pay period updates
2. Have a chargeable datafix done (charged at 890excl. vat)
3. Exclude these employees and do manual certificates for them in E@syfile, however we will not be able to assist with this.

Please let us know if you need assistance with option 1 or 2.

Thank you! As I'm pressed for time, I'll manually add their certificates in e@syfile. 

hi,Im doing the same as Yolandie.I have 17 certificates to do manually.The rest of the certificates are fine and are showing no errors on the exception report.However when exporting those into easyfile,it gives the following errors and fails validation:

Source code 4149 value 8226.33 not equal to total 4101 + 4102 + 4115 + 4141 + 4142 = 12962.46

please assist.

Hi FatimaA,

Please advise if you have any custom codes processed on these employees?  And also please advise how many of these custom codes are linked to custom templates

i have 1 custom code linked

What Tax Totals is linked to that Custom code?  You can check this on Setup, Transaction Templates

sorry its on 3699

Please scroll down to the bottom and advise what other tax totals have been ticked?

3699 and 3601

thats it

Please send an email to [email protected] with the subject line Sage City and your site code so we can send you a guide on how to send your data to us. 

Please note that there is a 48 hour turnaround time on all data investigations

i have done this yesterday already.

Did you email them yesterday regarding the 3833 or regarding the import exception you are currently getting?

hi

i have managed to sort that error - thank you

im capturing the certificates manually now - where will i get the amounts to capture them